Kids Only Agent

Kerzner International; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Kerzner International, owner of One&Only Royal Mirage in Dubai, seeks a Kids Club Agent to oversee activities and ensure the well-being of children in a luxury hotel setting. Requires 1–2 years in upscale hospitality and excellent English communication.

Reporting to the Kids Only manager, the role demands attention to detail, flexibility, and the ability to work under pressure in a fast-paced environment. Dubai-based, luxury guest experience focus.

Qualifications

• Experience in upscale luxury hospitality or five-star hotels (1–2 years).
• Excellent spoken and written English required.

Responsibilities

• Facilitate all Kids Club activities/programs.
• Provide highly personalized, efficient and responsive service to participating children.
• Ensure the well-being of children and coordinate with Kids Only manager.

Skills

Customer service

Attention to detail

English fluency

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Kids Only Agent to join Sports & Leisure team at theOne&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will be responsible for the well‑being of the participating children by providing highly personalized efficient and responsive service. She/he will facilitate all the activities/ programs of Kids Club. Suitable candidate will be reporting directly to the Kids Only manager. He/she must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/she must have strong attention to details, flexibility and must be able to work under pressure. Excellent spoken and written communication skill in English is required for this role.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open‑hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.