Restaurant Hostess (Seasonal Opportunities)

Oneandonlyresorts; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

One&Only Royal Mirage in Dubai seeks a Restaurant Hostess to warmly welcome guests and seat them, ensuring a seamless dining experience in a 5★ environment.

Candidates should have 1–2 years in upscale hotels/resorts, strong F&B knowledge, and excellent English communication. A proactive team player with additional language skills is highly regarded.

Qualifications

• Minimum 1–2 years' experience in upscale 5★ hotel/resort environment.
• Strong F&B knowledge.
• Excellent personal and interpersonal skills.
• Able to build strong relationships with high-profile and diverse clientele.
• Excellent English communication; additional languages highly regarded.

Responsibilities

• Greet guests on arrival and manage waiting lists.
• Provide menus and answer initial questions.
• Seat guests and manage table assignments with rotation in mind.
• Engage with guests to ensure satisfaction and address complaints.
• Answer phone reservations and inquiries; knowledge of the menu.
• Support other restaurant positions as needed and deliver excellent service.

Skills

Customer service

Communication skills

English proficiency

Hospitality knowledge

Job description

( 17816 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that is chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Restaurant Hostess to join One&Only team at One&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort's success and your role goes beyond developing potential relationships with our guests and colleagues. He/she will work closely with the Culinary and Beverage teams to ensure One&Only service standards exceed the experience of the guest. Where you will be responsible for assisting Restaurant Manager and Assistant Manager to maintain resort standards.

Key Duties And Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
• To assist with any other duties that are required by the member of the management team.

Suitable candidate should have a minimum of 1-2 years' experience in an upscale 5* hotel/resort environment. Strong F&B knowledge is a must. Should have excellent personal and interpersonal skills. Should be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.