Kids Club Attendant

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras Al Khaimah is seeking a Kid Club Attendant to welcome guests and owners, maintain refreshment areas, and ensure a safe and hygienic environment for children. The role requires good communication and multitasking skills, with a high school diploma preferred. Join a dynamic team in a beautiful resort setting.

Qualifications

• Ability to handle multiple tasks simultaneously.
• Function efficiently in a fast-paced environment.
• Possess a good telephone manner.

Responsibilities

• Greet guests and owners upon arrival.
• Pre-prepare owner refreshments and keep bars stocked.
• Enter guest information into the computer accurately.
• Ensure hygiene standards of Kid Club are maintained.

Skills

Good communication skills

Customer service skills

Time management

Ability to multitask

Education

High school diploma

Administrative education

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

The Kid Club Attendant is responsible for receiving all incoming guests and owners by giving a courteous greeting, directing them to the check-in desk, ensuring a positive first impression and efficient processes for handling clients, and babysitting their children. The Kid Club Attendant is also responsible to ensure that guest refreshment bars and owner refreshment trays are stocked as well as maintaining cleanliness environment of the Kid Club.

Key Responsibilities

• Greet guests and owners upon arrival, always maintain a professional, efficient and friendly image.
• Pre-prepare owner refreshments, keep refreshment bars fully stocked and cleaned at all times.
• Check presentation area, waiting lounge and reception area to make sure things are neat and orderly at all times.
• Assist in answering a busy multi-line phone system, transfer calls and take messages.
• When asked, enter guest and owner information into the computer, checking for accuracy.
• Take care of guests and owners’ children throughout the presentation.
• Ensure hygiene standards of Kid Club are maintained at all time.
• Ensure children are taken care with full attention under secure environment.

Qualifications

• Must possess good communication and customer service skills.
• Must be able to handle a number of tasks simultaneously and prioritize duties.
• Must be able to complete duties in a timely manner and be able to function in a fast paced environment.
• Must possess a good telephone manner.
• High school graduate. A minimum of six months to one year related education and training/experience; plus business and/or administrative education.