Kids Club Attendant

Mandarin Oriental Hotel Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a leading hotel group as a Kids Club Attendant in Dubai, responsible for ensuring a fun and safe environment for young guests. You'll design engaging activities while collaborating with various departments to elevate guest experiences. Ideal candidates should have experience in hotel settings and intermediate English skills.

Qualifications

• At least 2 years experience working with children in a hotel.
• Intermediate level proficiency in spoken and written English.

Responsibilities

• Support daily operations of the Kids Club ensuring guest satisfaction.
• Design culturally relevant and safe activity programs.
• Enforce health and safety standards.

Skills

Supervision

Creative Program Design

Communication

Health and Safety Standards

Guest Engagement

Job description

Based at the Mandarin Oriental Downtown, Dubai within the Kids Club Department in Dubai, the Kids Club Attendant is responsible for supervising and engaging young guest in a safe, fun, and nurturing environment while delivering age-appropriate activities that align with the Mandarin Oriental service standards. Kids Club Attendant reports to Kids Club Supervisor.

As a Kids Club Attendant, you will be responsible for the following duties:

• Support the daily operations of the Kids Club to ensure smooth functioning and high levels of guest satisfaction.
• Design and implement creative, culturally relevant, and safe activity programs that enhance the hotel's appeal and serve as a competitive advantage.
• Maintain full knowledge of hotel offerings, particularly kids club activities, and lead the enforcement of health and safety standards for children.
• Monitor and adjust the activity programs based on participation and guest feedback to ensure continued engagement and enjoyment.
• Collaborate with other departments, including Spa and Concierge, to promote offerings and maximize guest satisfaction and revenue opportunities.
• Ensure proper maintenance of equipment and accurate fee collection to uphold standards and drive departmental revenue.

As a Kids Club Attendant, we expect from you:

• Must have at least 2 years experience in working with children in a hotel.
• Must speak and write English at an intermediate level.

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