Key Account Supervisor

Americana Foods - National Food Company; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food company in the UAE seeks a Sales Manager to monitor sales team performance and implement effective strategies to achieve goals. The ideal candidate will have a bachelor’s degree, experience in the UAE FMCG market, and fluency in both English and Arabic or Hindi. Responsibilities include training the sales team, managing stock levels, and maintaining strong relationships with clients.

Qualifications

• Minimum 5 years of experience preferably in UAE FMCG market.
• Proven experience managing local retail clients.
• Must maintain a valid driving license.

Responsibilities

• Monitor and evaluate the performance of Territory Sales Executives.
• Provide training and continuous support to the sales team.
• Implement the company’s promotional campaigns within the region.
• Ensure adequate stock levels are maintained across all key accounts.
• Building and maintaining a great relationship with store level managers.

Skills

Fluent in English

Fluent in Arabic or Hindi

Experience managing local retail clients

Education

Minimum bachelor's degree

Job description

DESCRIPTION

Driving Sales Team Performance:

• Monitor and evaluate the performance of Territory Sales Executives and other sales team members, ensuring that targets are being met.
• Identify areas of improvement and implement corrective actions to enhance sales team performance.
• Provide training and continuous support to the sales team, helping them improve sales techniques and achieve their goals.
• Ensuring that sales volume, sales promotions plan, implementation, innovation listing, distribution, displays, and shelf space (facings) objectives are met.
• Forecasting and controlling budgets to ensure win-win business deals and minimizing losses.
• Prepare phasing sales history and allocate the right selling range with the right delivery to the right outlets considering weight, location & consumers criteria.

Sales Strategies & Market Trends:

• Regularly communicate with the sales team to update them on sales progress, market trends, and competitive activities in the region.
• Ensure all required sales, activity, and settlement reports are prepared accurately and on time.
• Implement and follow up on the company’s promotional campaigns within the region to ensure successful execution.
• Monitor market trends and competitors’ marketing activities, providing insights to enhance competitiveness and inform strategy.
• Develop and implement effective sales strategies to meet and exceed sales targets, quotas, and key performance indicators (KPIs).
• Ensure that products are prominently displayed within stores and that MSL SKUs are effectively distributed.

Stock Levels & Logistics Management:

• Ensure that adequate stock levels are maintained across all key accounts, preventing stockouts or overstock situations.
• Work closely with the demand team to ensure availability of safety stock and avoid any disruptions in supply.
• Coordinate with the logistics team to ensure the timely and efficient delivery of orders to all customers.

Cost Control & Financial Management:

• Control market damage, product expirations, and returns through effective stock rotation and placement.
• Ensure effective management of warehouse stock aging to avoid product wastage.
• Rationalize sales costs, optimizing routes and transportation expenses to maintain profitability.
• Oversee the collection process according to company financial and sales policies, ensuring compliance with credit policies.

Customers Relationship Management:

• Dealing with assigned customers to apply the agreed annual KAM agreements utilizing the upcoming events.
• Building and maintaining a great relationship with store level managers.
• Handle customer complaints and resolve issues to ensure complete satisfaction.
• Understand the unique needs of each client, offering tailored solutions and products to meet those needs.
• Prepare phasing sales history and allocate the right selling range with the right delivery to the right outlets considering weight, location & consumers criteria.

QUALIFICATIONS, EXPERIENCE, & SKILLS

• Minimum bachelor’s degree in any discipline
• Fluent in English and Arabic or Hindi
• Minimum 5 years of experience preferably in UAE FMCG market.
• Proven experience managing local retail clients.
• Must Maintain a valid drive license.