Key Account Manager - Retail (35931)

McCain Middle East FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the food sector is seeking a Key Account Manager for Retail in the MENA region. This role focuses on driving growth and building solid customer partnerships through effective distribution management and strategic retail planning. Ideal candidates should have a strong background in FMCG sales, excellent stakeholder management skills, and be fluent in both Arabic and English.

Benefits

Competitive compensation

Benefits and development paths tailored to growth

Qualifications

• 5-7 years experience in FMCG sales, preferably in food/Retail.
• Fluency in Arabic & English (written and spoken).
• Willingness to travel across the region.

Responsibilities

• Lead the growth of retail business across multiple markets.
• Develop advanced partnerships with top regional retailers.
• Collaborate with demand planning and distributors on forecasting.

Skills

Commercial sharpness

Excellent stakeholder management

Strategic thinking

Hands-on execution

Education

University degree in Business, Marketing or related field

Job description

Position Title: Key Account Manager - Retail

Position Type: Regular - Full-Time

Position Location: Dubai Mainland

Requisition ID:35931

We are passionate about potatoes. But were even more passionate about our People!

At McCain we know the power food has to connect people families and communities. Thats why our purpose is simple and bold: Celebrating real connections through delicious planet-friendly food.

Were customer obsessed team-spirited and driven by impact. And when we grow together we succeed together.

Ready to lead retail success across the MENA region

Join us as our next Key Account Manager Retail (MENA)!

Your Purpose:

As our Key Account Manager for Retail MENA youll lead the growth of our retail business across multiple markets through efficient distribution management and a sharp commercial mindset. Youll work cross-functionally with McCain teams and local distributors to drive volume profitability and market share all while building solid customer partnerships and delivering on execution excellence.

Where Youll Work:

• Region: MENA (Middle East & North Africa)
• Travel: Regular across key markets
• Reporting to: Retail Director MENA
• Languages: Arabic & English fluency required

What Youll Do:Retail Strategy & Growth

• Build and execute strategic retail plans per market in line with business goals
• Align local distributor teams with McCains ambitions and performance KPIs

Distributor & Partner Leadership

• Own and lead the relationship with distributors (RTM model)
• Conduct robust business reviews on targets stock levels sell-in support and activations
• Ensure strong alignment with channel and brand marketing

Key Account Management

• Develop advanced partnerships with top regional retailers
• Identify new opportunities (PL category expansion regional deals new models)
• Support trade marketing execution: POS tools promotions activations

Sales Operations & Forecasting

• Collaborate with demand planning and distributors on accurate forecasting
• Monitor IMS stock levels and ensure timely order management
• Follow up on payment terms A/R and credit management in coordination with finance

Market Intelligence

• Track category trends shopper behaviour and competitor activities
• Report business insights and market risks across MENA

What You Bring:

• University degree in Business Marketing or related field
• 57 years experience in FMCG sales (preferably in food/Retail/Distributor-led markets)
• Fluency in Arabic & English (written and spoken)
• Commercial sharpness able to manage P&L drivers margins and forecast accuracy
• Excellent stakeholder management both internal and external
• A structured yet entrepreneurial mindset: strategic thinking meets hands-on execution
• Willingness to travel across the region

Why McCain

At McCain you dont just take a job you join a global family that believes in people-first culture shared success and real impact. We offer competitive compensation benefits and development paths tailored to your growth. Here you matter.

Join us and help shape the future of retail in MENA one delicious potato at a time.

Apply now and lets grow together.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse antiracist inclusive merit-based and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity resilience and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with the Global Privacy Policy

Job Family:Sales
Division:Continental Europe
Department:Retail MEMA
Location(s): AE - United Arab Emirates : Dubai : Jebel Ali

Company:McCain Middle East FZE

Required Experience:

Manager