Key Account Manager - ME (BFSI & SaaS Industry)

The Greater Change; Dubai; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading fintech company seeks a dynamic Key Account Manager to join their team in Dubai. This role involves managing existing accounts, pursuing new business opportunities, and achieving sales targets. Ideal candidates will have 2-3 years of relevant experience in SaaS or technology sales and possess excellent communication and negotiation skills.

Qualifications

• 2-3 years managing Key Accounts with a focus on upselling.
• Experience in sales or business development in SaaS or fintech.
• Proven track record of meeting sales objectives.

Responsibilities

• Generate new business leads through diverse channels.
• Engage prospects and assess their needs.
• Negotiate terms and finalize agreements.

Skills

Communication

Negotiation

Problem-solving

Tools

CRM tools

Sales software

Job description

Our Client is a fintech company founded in 2015, specializing in AI-powered automation for financial services. Their platform optimizes digital onboarding, KYC (Know Your Customer) processes, and fraud detection for banks and financial institutions. By leveraging artificial intelligence and blockchain technology, Our Client improves the efficiency, security, and compliance of regulatory procedures.

Their offerings include a no-code AI platform that automates complex workflows into real-time APIs. These solutions encompass digital verification and AI-assisted screening, reducing human errors and operational costs. As a result, Our Client’s solutions have led to a 90% reduction in turnaround time, a 75% decrease in operational expenses, and a 66% reduction in customer drop-out rates, ultimately driving a 300% increase in productivity for their clients.

About the Role

We are on the lookout for a dynamic Key Account Manager to spearhead, nurture, and elevate the performance of our exceptional Sales team. In this pivotal role, you'll manage our existing accounts while actively pursuing upselling and cross-selling opportunities, as well as acquiring new accounts that align with Client's offerings, all through your individual contributions.

Key Responsibilities :

• Generate and uncover new business leads through diverse channels.
• Evaluate leads and identify promising business opportunities.
• Engage prospects, forge relationships, and assess their needs.
• Deliver product presentations and demonstrations to showcase the Client’s unique value proposition.
• Tailor solutions to meet client requirements and prepare proposals.
• Negotiate terms, pricing, and contract details with prospective clients.
• Finalize agreements and secure new business contracts.
• Oversee the post-sale process for seamless onboarding and customer satisfaction.
• Consistently meet or surpass sales targets, contributing to the team's overall success.

Qualifications

• A minimum of 2-3 years of experience managing Key Accounts focusing on upselling and cross-selling services or similar roles within Technology, SaaS, or Fintech companies.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and negotiation abilities.

Requirements

What We're Seeking :

• Proven experience in sales, business development, or a similar role, ideally within the SaaS industry.
• Outstanding skills in communication, negotiation, and fostering relationships.
• Ability to grasp and evaluate client needs, providing customized solutions.
• Thorough understanding of the sales process, from lead generation to closing deals.
• Experience in effectively managing and nurturing client relationships.
• Knowledge of CRM tools and sales software.
• Motivated and goal-oriented with a solid track record of meeting sales objectives.
• Excellent collaboration skills with cross-functional teams.
• Exceptional presentation and product demonstration skills.