Key Account Manager - Local Shops

talabat; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the Q-commerce industry seeks a Key Account Manager to enhance their partnerships and drive revenue growth. The successful candidate will be responsible for relationship management, performance analysis, and strategic planning in collaboration with key vendors. They will play a crucial role in optimizing account performance and ensuring high service levels across all brands.

Qualifications

• 3-5 years of experience as a Key Account Manager or relevant title.
• Experience in managing brands in pharmacy, health & beauty is essential.

Responsibilities

• Grow Key Accounts portfolio and drive revenue.
• Build reports and maintain relationships with key vendors.
• Optimize performance and ensure customer satisfaction.

Skills

Data analysis

Sales statistics

Communication

Negotiation

Customer orientation

Education

Bachelor's degree in any discipline

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Role Summary
We are looking for a Key Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What s On Your Plate?

• Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
• Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
• Identify revenue opportunities.
• Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
• Build weekly/monthly reports, track & communicate performance data
• Establish, build, and maintain strong relationships
• Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
• Build visibility internally and externally via deep data analysis & cross-functional business reviews
• Identify industry trends
• Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
• Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
• Business Driver for the growth of Key Accounts in Non Food Vertical
• Responsible for the relationship with the Key Account Vendors
• Accountable for:
  -Right Assortment
  -Healthy Orders
  -GMV Growth
• Service quality need to be consistent for all the brands across All locations
• Maintain continuous business relationships with Key Vendors
• Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
• Maintain regular relationships with various stakeholders from the brand
• Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
• Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
• Work internally with the various departments to ensure all requirements of the brand are met.
• Update and maintain a track record of all activities related to the brand on Sales Force.
  

Desired Candidate Profile

Qualifications

What Did We Order?

• Bachelor s degree in any discipline
• From 3-5 years of experience holding the same title or relevant
• Able to analyse data and sales statistics and curate a solution
• Excellent communication and negotiation skills
• Customer oriented
• Experience in managing brands within pharmacy, health & beauty is essential

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