Key Account Manager

AW Rostamani Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic Key Account Manager to drive B2B parts sales, focusing on customer needs and market trends. In this role, you will enhance sales and market share while collaborating with various stakeholders to ensure customer satisfaction. Your expertise in client management and problem-solving will be crucial as you navigate financial targets and contribute to strategic planning. This is an exciting opportunity to be part of a forward-thinking team that values growth and innovation in the automotive sector.

Qualifications

• 5+ years of B2B parts sales experience with client management skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Drive B2B parts sales, focusing on customer needs and requirements.
• Forecast regional performance and monitor market trends.

Skills

B2B Sales

Client Management

Problem-Solving

Communication

Leadership

Education

Graduate or Diploma in Automobile Engineering

Job description

Job Description - Key Account Manager (2500008Q)

Job Overview

The Key Account Manager is responsible for driving B2B parts sales, primarily focusing on Nissan and Renault, by effectively addressing customer needs and requirements.

Key Responsibilities

Financial Targets

• Meet individual sales targets where applicable.
• Maintain appropriate gross profit margins per customer.
• Achieve financial targets across all branches.
• Resolve supply or payment issues related to customers within respective branches or segments.

Strategic Planning

• Forecast regional performance and monitor market trends.
• Track and report on competitor activities.

Business Development

• Enhance overall sales and market share.
• Contribute to market intelligence and competitor activity reports.
• Suggest tactical and product-based campaigns.
• Support growth of new product lines.
• Conduct competitor pricing and activity surveys for key customers.
• Expand customer base by adding new active customers as per targets.

Customer Engagement

• Identify customer needs and respond to inquiries promptly.
• Work with internal departments to improve customer service and brand awareness.
• Implement Dealer Online Setup at customer locations.
• Visit customers and branches regularly as scheduled.

Stakeholder Collaboration

• Coordinate with procurement, warehouse, finance, IT, and logistics to meet customer requirements.

Learning & Growth

• Participate in eLearning and safety training programs.
• Assist in preparing training materials and conducting sessions for Fleet and Dealer segments.

Policies & Compliance

• Adhere strictly to the Group’s Code of Conduct and compliance standards.
• Follow internal policies, audit procedures, and SOPs.

Qualifications & Requirements

• Graduate or Diploma in Automobile Engineering.
• At least 5 years of B2B parts sales experience with client management skills.
• Discretion and credibility in handling sensitive information.
• Strong problem-solving and decision-making skills.
• Excellent communication and leadership qualities.
• Attention to detail and ability to multitask.

Organization Details

Spare Parts - Showroom Sales Dxb

Company Name: Arabian Automobiles LLC