Key Account Manager

Easy World Automation L.L.C; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive growth and maintain strong relationships with key clients. In this pivotal role, you will be the primary point of contact for major accounts, understanding their needs and ensuring their success. You will leverage your business acumen and technical knowledge to deliver aggressive sales targets for innovative industrial automation solutions. Join a forward-thinking team where your contributions will directly impact customer satisfaction and business growth. If you're a strategic thinker with a passion for sales and client management, this opportunity is perfect for you.

Qualifications

• 7-10 years of experience as an Account Manager in a similar industry.
• University degree in Sales/Business Management from a recognized university.

Responsibilities

• Develop and maintain key account relationships with major clients.
• Drive sales growth for industrial automation products in the Middle East.
• Ensure successful implementation and support of Easy World products.

Skills

Business Acumen

Interpersonal Skills

Sales Strategy

Data Analysis

Negotiation Skills

Technical Knowledge of Industrial Automation

Project Management

Networking

CCTV Technology

Goal-oriented

Education

University Degree in Sales/Business Management

Tools

CRM Systems

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Job Purpose:

In the assigned role of Key Account Manager, you will be responsible for acquiring and growing our most important key client accounts. You will build and maintain strong trusted relationships with clients, acting as the single point of contact for all key client matters. You will understand clients' needs clearly, work within the organization to ensure clients' timelines are met, and help clients to be successful.

Duties/Responsibilities:

1. Develop new key accounts and maintain existing key account relationships between major key clients and the organization.
2. Own an assigned list of key customers, named accounts, and other accounts. End-to-end ownership of key accounts and named accounts.
3. Identify new projects and orders in the pipeline with key accounts based on relationships and continuous communication.
4. Deliver year-on-year aggressive sales target growth for data communication products and solutions for industrial automation projects and applications within the Middle East Territory.
5. Understand and support key client requirements, resolve queries to gain maximum confidence, and maximize business profits.
6. Identify and develop local system integrators and partners to increase satisfaction of Easy World products and ensure successful implementation and support.
7. Drive the specification of Easy World in OEM design, end-user projects, and standards, ensuring our brands are registered/listed and approved by major end users/government entities.
8. Meet customers regularly and update them about our products and services.
9. Maintain the CRM system, ensuring all leads and opportunities are registered and followed up with relevant accurate data.
10. Work closely with procurement, logistics, finance, sales, and management teams for order placements, deliveries, finance payment collections, and exception approvals.
11. Maintain and share up-to-date knowledge of brands, systems, processes, and policies.
12. Follow all Easy World Group policies and procedures at all times.

Required Skills/Abilities:

1. Strong business acumen and commercial understanding.
2. Excellent interpersonal and social skills, with the ability to build a network and team environment within an organization.
3. Proficient in sales strategy, sales forecasting, market mapping, data analysis, and negotiation skills.
4. Prior work experience managing and developing key accounts, brand distribution, and identifying project prospects, with direct experience working with senior members in government sectors.
5. Technical knowledge of industrial automation, PLC, SCADA, networking, CCTV, and wireless technology.
6. Working experience with automation plants, electric power, water and gas utilities, oil & gas, transportation (road, airports, ports, railways, metro), and government sectors is preferred.
7. Competitive, self-driven, ambitious, goal-oriented, resilient, strategic thinker, and execution-driven.
8. Disciplined, focused, punctual, organized, and target-oriented.
9. Maintains excellent working relationships with colleagues, customers, suppliers, and vendors.
10. Willingness and flexibility to travel as per business requirements.

Education and Experience:

1. University degree in Sales/Business Management from a recognized university.
2. Prior experience in the distribution of industrial automation, networking, wireless, CCTV, and telecommunication product sales is preferred.
3. Thorough knowledge of local and international laws, regulations, and policies regarding customs, excise, taxes, and internal company processes.
4. 7-10 years of work experience as an Account Manager in a similar industry.