Key Account Manager
Job description
- Develop and maintain strong relationships with key clients, ensuring consistent communication and understanding of their needs.
- Create tailored account strategies that align with both client objectives and company goals, maximizing mutual benefits.
- Monitor account performance metrics and drive initiatives to improve service delivery and customer satisfaction.
- Identify opportunities for growth within existing accounts, proactively proposing solutions to enhance value.
Desired Candidate Profile
- Ability to work collaboratively in cross-functional teams, demonstrating strong interpersonal skills.
- Excellent communication skills, both verbal and written, with the ability to present complex ideas clearly.
- Strong negotiation skills with a keen ability to influence and persuade stakeholders at all levels.
- Familiarity with CRM software and data analytics tools to support strategic decisions and client interactions.