Key Account Executive

We are seeking a proactive and relationship-driven Key Account Executive to manage and grow strategic client accounts across the UAE. The ideal candidate will be responsible for maintaining long-term partnerships, ensuring client satisfaction, and driving revenue through tailored solutions and account development strategies.

Key Responsibilities

1. Manage and grow key client accounts, acting as the main point of contact
2. Develop a deep understanding of client business needs, challenges, and opportunities
3. Build strong, long-term relationships with stakeholders and decision-makers
4. Prepare and deliver customized proposals, presentations, and service solutions
5. Identify upselling and cross-selling opportunities to increase account value
6. Collaborate with internal teams to ensure timely and quality service delivery
7. Monitor account performance, analyze data, and report on key metrics
8. Handle contract negotiations, renewals, and service agreements
9. Ensure a high level of customer satisfaction and handle any escalations proactively
10. Conduct regular business reviews with clients to align on goals and performance
11. Stay updated on market trends, competitor activity, and industry developments

Requirements

1. Bachelor's degree in Business, Marketing, or a related field
2. 3-5 years of experience in key account management, sales, or client servicing
3. Proven track record of meeting or exceeding revenue and growth targets
4. Strong interpersonal and communication skills with a client-first mindset
5. Ability to manage multiple accounts with a strategic and consultative approach
6. Proficiency in CRM tools and Microsoft Office Suite; Salesforce experience is a plus
7. Understanding of the UAE market and business culture
8. Fluent in English; Arabic is a plus

Role Function: N/A
Work Type: Full-Time
Role Level: Mid-Level
Country: United Arab Emirates
City: Sharjah
Number of Vacancies: 1
Job Category: Sales & Business Development