Junior Product/ Migration Support

PayTech Nexus Ltd; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

PayTech Nexus Ltd. seeks a Junior Product/Migration Support to help manage CMS migration activities and support product and operational setup for expanding across Oman, KSA, and Egypt. You will work within the Commercial Cards team, coordinating across markets and delivering migration milestones.

The role emphasizes execution-focused support, data-driven analysis, and collaboration with multiple teams to ensure timely delivery and successful regional rollout.

Qualifications

• 1–3 years of experience in payments, product support, operations, or migration related work.
• Strong understanding of commercial card product nuances and operational implications of changes.
• Ability to independently drive migration tasks and follow execution milestones.
• Strong coordination and communication skills to support delivery across teams and markets.
• Data and analytics capability is a strong advantage.
• Exposure to CMS, card platforms, or core processing environments is preferred.
• Comfortable in an execution-focused support role within a regional delivery team.
• Able to manage multiple workstreams across migration, product support, and BAU activities.
• Experience supporting cross-market initiatives is an advantage.

Responsibilities

• Manage day-to-day CMS migration activities, track actions, coordinate dependencies, and support execution against timelines.
• Independently drive assigned migration tasks, prepare materials, support issue resolution, and follow up with stakeholders.
• Support product and operational setup for regional expansion across Oman, KSA, and Egypt, including readiness activities and coordination across teams.
• Provide ongoing product-based and BAU support across the Commercial Card Innovation portfolio, ensuring continuity alongside migration work.
• Assist with tracking, reporting, and analysis of delivery activities; leverage data to support decision-making and highlight risks or opportunities.

Skills

Commercial card knowledge

Migration execution

Cross-team coordination

Data analytics

CMS exposure

Card platforms

Core processing environments

Delivery across markets

Tools

CMS

Card platforms

Core processing environments

Job description

About the job Junior Product/ Migration Support

Job Title: Junior Product/ Migration Support

Term: 12 months

Location: Dubai/ Abu Dhabi

Division: Commercial Cards

Reports to: Head of Commercial Cards

Relevant experience:1–3 years of experience inpayments, product support,operations, or migration?related work

Mandatory requirements:

• Strong understanding ofcommercial card product nuancesand the operational implications ofproduct changes.
• Ability to independently drivemigration tasks and follow throughon execution milestones.
• Strong coordination andcommunication skills to supportdelivery across teams and markets.
• Data and analytics capability is astrong advantage.
• Exposure to CMS, card platforms, orcore processing environments ispreferred.
• Comfortable working in anexecution-focused support rolewithin a regional delivery team.
• Able to manage multipleworkstreams across migration,product support, and BAU activities.
• Experience supporting cross-marketinitiatives is an advantage

PURPOSE OF THE PROJECT

This is a Product, execution-focused support role within client's Commercial cards Team. The resource will play a key role inmanaging CMS migration activities while also supporting the initial product and operational setup required for regionalexpansion across Oman, KSA, and Egypt. Alongside migration delivery, the role will contribute to ongoing product-based and BAU activities across the portfolio. The2026 focus areas include migration to NI Core, support for the co-brand initiative, Oman and KSA expansion, and day-to-dayexecution support across client's Commercial Card Innovation

Key Activities
Core Responsibilities and Accountabilities
Migration & Execution Support:

• Manage day-to-day CMS migration activities, including tracking actions, coordinating dependencies, and supportingexecution against agreed timelines.
• Independently drive assigned migration tasks, prepare working materials, support issue resolution, and follow up withrelevant stakeholders to ensure delivery progress.
• Support product and operational setup for regional expansion across Oman, KSA, and Egypt, including readinessactivities, documentation, and coordination across teams.

Product & BAU Support:

• Provide ongoing product-based and BAU support across client's Commercial Card Innovation., ensuring continuity ofexecution alongside migration work.
• Contribute to 2026 priority activities, including NI Core migration, co brand support, Oman and KSA expansion, andbroader portfolio support requirements.
• Assist with tracking, reporting, and analysis of delivery activities; use data and analytics where applicable to supportdecision-making and highlight risks or opportunities