Junior Accountant - Group Revenue & Customer Service | Accounts Receivables

Emirates; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Emirates Group is seeking a Junior Accountant for their Dubai hub. In this role, you'll handle financial entries, audits, and account reconciliations while supporting internal and external customers. Join the team to impact the future of aviation in a dynamic, multicultural environment.

Benefits

Attractive tax-free salary

Travel benefits including discounts on flights and hotels

Qualifications

• At least 3 years of experience in Accounts or Finance.
• Degree in Finance, Accounting, or a relevant field.

Responsibilities

• Process revenue accounting transactions and conduct reconciliations.
• Resolve queries and maintain controls for customer experience.
• Assist in pre/post-closing accounting functions.

Skills

Analytical skills

Investigative skills

Multitasking

Education

Degree in Finance or Accounting

Tools

Office automation software

Job description

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognized and admired brands globally, we’re driven by innovation and excellence. Join us as a Junior Accountant and play a key role in driving financial strategy and decision-making for a global business. Experience a fast-paced, multicultural environment where your financial expertise will be central to shaping the future of aviation while making a meaningful impact on a global stage.

As a Junior Accountant, you will generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals, audit documents, identify discrepancies, raise under collections, update Masters (General/Nominals) in the Accounting System to facilitate seamless processing, ensure accurate and timely accounting/reporting, respond to disputes promptly, perform customer account reconciliation, and escalate settlements as needed.

In This Role You Will

• Process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting, conduct reconciliation, perform fare refund audits, master updates, reviews, and other processing functions as per approved ISO Standards and Procedures.
• Identify and evaluate discrepancies, resolve queries with internal or external stakeholders, and maintain detective and prevention controls to improve customer experience through high-quality deliverables, effective issue resolution, and structured communication.
• Assist the Supervisor or Officer in pre/post-closing accounting functions and ad hoc assignments.
• Support internal and external customers by providing required information and answering queries.
• Monitor Daily Sales Outstanding (DSO) and assist in achieving monthly collection targets for specific customer groups to maintain acceptable levels.
• Escalate disputes or queries to management with recommendations for corrective actions.
• Manage receipting functions, including receivable processes, allocations, discrepancy management, and GL nominal reconciliation of cash clearing nominals, ensuring timely completion.
• Develop and manage relationships across Group business lines and with external customers and clients.
• Review process improvements and initiate developments for better control of receivables, coordinating with IT and stakeholders for efficiency and time savings.
• Be proficient in systems and end-to-end processes to devise cost-effective solutions for implementation.
• Provide business support and strategic operational initiatives through MIS reports, KPIs, and key information for monthly and quarterly reviews, optimizing available technology.

Qualifications

To be considered for the role, you must meet the following requirements:

• At least 3 years of experience in Accounts or Finance.
• Degree in Finance, Accounting, or a relevant field.

Additional Skills

You'll Have an Edge If You Have:

• Working knowledge of office automation software like Word, Excel, and PowerPoint.
• Good analytical and investigative skills.
• Ability to multitask.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.