ITIL Project Manager

Virtusa; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm in process improvement is seeking an experienced professional to analyze operational processes and implement improvement strategies using methodologies such as Lean Six Sigma. The role involves conducting training sessions and managing change initiatives. Candidates should possess strong analytical skills and experience in process improvement methodologies.

Qualifications

• Experience with process improvement methodologies such as Lean Six Sigma.
• Ability to analyze operational processes and identify inefficiencies.
• Strong communication skills for training staff and managing change initiatives.

Responsibilities

• Analyze current operational processes to identify inefficiencies.
• Implement process improvement strategies with crossfunctional teams.
• Facilitate training sessions for staff on new processes and best practices.
• Manage change initiatives related to process improvements.

Job description

Overview

Analyze current operational processes to identify inefficiencies and areas for improvement; implement process improvement strategies using methodologies such as Lean Six Sigma, with crossfunctional teams to design and document new processes, process performance metrics, and prepare regular reports for management.

Facilitate training sessions for staff on new processes and best practices; conduct workshops and meetings to gather input from stakeholders and promote a culture of continuous compliance with industry standards and regulations in all process implementations. Manage change initiatives related to process improvements, including communication plans and stakeholder engagement.

Responsibilities

• Analyze current operational processes to identify inefficiencies and areas for improvement; implement process improvement strategies using methodologies such as Lean Six Sigma, with crossfunctional teams to design and document new processes, process performance metrics, and prepare regular reports for management.
• Conduct training sessions for staff on new processes and best practices.
• Facilitate workshops and meetings to gather input from stakeholders and promote a culture of continuous compliance with industry standards and regulations in all process implementations.
• Manage change initiatives related to process improvements, including communication plans and stakeholder engagement.

Qualifications

Required Experience: IC