IT TECHNICIAN

NADIA GLOBAL; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading IT services company in Abu Dhabi is seeking a proactive IT Technician to support and maintain their IT infrastructure. Responsibilities include troubleshooting hardware/software issues, maintaining network systems, and ensuring efficient IT operations across sites. The ideal candidate should have strong technical support skills and experience in managing user access and data security. This is a vital role for maintaining site operations and compliance with IT policies.

Qualifications

• Proven experience in troubleshooting and maintaining IT systems.
• Familiarity with cybersecurity measures and compliance.
• Ability to manage user access and data security.

Responsibilities

• Install, configure, and maintain IT hardware and software.
• Provide technical support to head office and site staff.
• Troubleshoot and resolve IT issues promptly.
• Monitor LAN/WAN and internet connectivity.
• Maintain inventory of IT assets and documentation.

Skills

Troubleshooting hardware

Network maintenance

Technical support

User access management

Cybersecurity

Tools

Desktops

Laptops

Printers

Routers

Switches

Job description

Job Summary :

We are looking for a proactive and technically skilled IT Technician to support and maintain the IT infrastructure.

The candidate will be responsible for troubleshooting hardware and software issues, maintaining network systems, and ensuring that all IT systems function efficiently to support site operations and head office requirements.

Key Responsibilities :

Install, configure, and maintain hardware (desktops, laptops, printers, routers, switches, etc.).

Provide technical support to staff at the head office and construction sites.

Troubleshoot system and network problems, diagnose and solve hardware / software faults.

Set up user accounts, permissions, and passwords; manage user access and data security.

Monitor and maintain local and remote area networks (LAN / WAN), internet connectivity, and VPN.

Support site teams in setting up IT infrastructure (temporary network setups, CCTV, biometric devices).

Maintain inventory of IT hardware / software assets and documentation.

Ensure data backup and disaster recovery systems are in place and functional.

Assist in implementing cybersecurity measures and ensuring compliance with company IT policies. Coordinate with external vendors for equipment servicing, software licensing, and IT purchases.