IT Technical Support Engineer

Emirates Portal IT Solutions; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT solutions provider in Abu Dhabi is seeking a skilled IT Support Technician. You will be responsible for installing and configuring hardware, troubleshooting system issues, and maintaining networks. The ideal candidate must have strong communication skills and be proactive in resolving problems. This role requires some technical knowledge and offers a salary based on experience. CV submission required for application.

Qualifications

• Experience with installing and configuring computer hardware and software.
• Strong troubleshooting skills for system and network issues.
• Ability to maintain and monitor computer systems and networks.

Responsibilities

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Diagnose and resolve hardware and software faults.

Job description

Overview

Job Description:

• Installing and configuring computer hardware operating systems and applications.

• Monitoring and maintaining computer systems and networks.

• Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.

• Troubleshooting system and network problems.

• Diagnosing and solving hardware or software faults.

• Replacing parts when required.

• Providing support, including procedural documentation and relevant reports.

• Following diagrams and written instructions to repair a fault or set up a system.

• Supporting the roll-out of new applications.

• Setting up new users\' accounts and profiles and responding within agreed time limits to call-outs.

• Working continuously on a task until completion (or referral to third parties, if appropriate).

• Prioritising and managing many open cases at one time.

• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.

• Testing and evaluating new technology.

Prefered to have a car.

Benefits

Salary ONLY

To Apply

• Please send your CV to [e-mail]

• Please use the following template for your email subject ( CV-Position Name)

• Please Mention the expected salary in your email