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A leading company in Dubai seeks a skilled IT professional to support and enhance their IT infrastructure. You'll manage Active Directory, optimize network security, and ensure business continuity through advanced infrastructure management. This role offers a chance to work with cutting-edge technologies and contribute significantly to the organization's tech landscape.
Position Overview We are seeking a proactive and technically skilled professional to support and enhance our IT infrastructure, network security, backup systems, telephony, and compliance operations. This role requires a well-rounded individual with expertise across systems administration, network management, and end-user support, ensuring efficient and secure business continuity. Key Responsibilities Systems & Infrastructure • Administer and maintain Active Directory, user accounts, permissions, and group policies. • Manage and optimize VMware ESXi environments and NAS storage solutions. • Deploy and maintain reliable Veeam Backup infrastructure for data protection and disaster recovery. Network & Security: • Configure, monitor, and secure networks using Fortinet firewalls, DrayTek routers, and VPNs. • Implement and manage endpoint protection via Kaspersky Endpoint Security across all devices. • Monitor network performance and resolve connectivity or security issues. Telephony & Communication • Administer & troubleshoot 3CX, Yeastar, and Quemetrics VoIP systems. • Manage SIP configurations for optimal telephony performance and availability. • Coordinate with service providers for telephony infrastructure improvements. Backup & Virtualization • Design, execute, and test backup and disaster recovery plans using Veeam. • Maintain and support VMware-based virtual environments, ensuring high availability. Web & Productivity Tools • Perform content updates and maintenance on the company’s WordPress-based websites. • Support and manage user accounts and permissions in Microsoft Office 365. • Create and maintain technical documentation, knowledge base articles, and training materials.
• Proven experience in IT infrastructure, networking, and support roles. • Hands-on experience with Active Directory, VMware, Veeam, and NAS systems. • Strong understanding of network and security fundamentals. • Familiarity with VoIP systems and SIP protocol configuration. • Ability to produce clear and concise technical documentation. • Experience with WordPress and Office 365 platforms. • Excellent troubleshooting skills and a proactive, solution-driven mindset. Preferred Certifications (not mandatory): • VMware Certified Professional (VCP) • Fortinet NSE Certification • Veeam Certified Engineer (VMCE) • Microsoft 365 Certified • CompTIA Network+ / Security+