IT Support Specialist

KILONEWTONS; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

KILONEWTONS is seeking an experienced IT Support Specialist to provide technical support and maintain IT systems in Abu Dhabi. Ideal candidates will have a minimum of 5 years experience in IT support, strong troubleshooting skills, and a passion for IT infrastructure. Join a collaborative team environment with competitive salary and growth opportunities.

Benefits

Competitive salary and benefits

Career growth and training opportunities

Modern work environment with cutting-edge technology

Supportive and collaborative team culture

Qualifications

• 5+ years of experience in IT support or system administration.
• Strong knowledge of Windows OS and Microsoft 365.
• Experience with helpdesk ticketing systems preferred.

Responsibilities

• Provide Level 1/Level 2 IT support for hardware, software, and networks.
• Troubleshoot and resolve Windows/Linux OS, Microsoft Office applications.
• Manage user accounts and Active Directory.

Skills

Troubleshooting

Communication

Customer Service

Education

CompTIA A+

Microsoft Certified Professional (MCP)

ITIL

Tools

Windows OS

Microsoft 365

Zendesk

ServiceNow

Azure

AWS

Google Cloud

Job description

Position: IT Support Specialist

Company: KILONEWTONS

Location: Abu Dhabi, UAE

Experience: Minimum 5 Years

Website: www.kilonewtons.com

Job Description

KILONEWTONS is looking for a skilled IT Support Specialist with at least 5 years of experience to join our team in Abu Dhabi, UAE. The ideal candidate will provide technical support, maintain IT systems, and ensure smooth operations across the organization.

If you have strong troubleshooting skills and a passion for IT infrastructure, we’d love to hear from you!

Key Responsibilities

• Provide Level 1/Level 2 IT support for hardware, software, and network issues.
• Troubleshoot and resolve Windows/Linux OS, Microsoft Office, and enterprise applications.
• Manage user accounts, permissions, and Active Directory.
• Install, configure, and maintain workstations, servers, and networking equipment.
• Monitor system performance, security, and backups.
• Assist in IT asset management and procurement.
• Support remote and on-site employees with technical issues.
• Document IT processes and create user guides.
  
  

Qualifications & Skills

• Minimum 5 years of experience in IT support or system administration.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP).
• Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow).
• Familiarity with cybersecurity best practices and antivirus management.
• Basic understanding of cloud services (Azure, AWS, or Google Cloud) is a plus.
• Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL are preferred.
• Excellent problem-solving, communication, and customer service skills.
• Ability to work in a fast-paced environment.
  
  

Why Join KILONEWTONS?

• Competitive salary and benefits.
• Career growth and training opportunities.
• Modern work environment with cutting-edge technology.
• Supportive and collaborative team culture.
  
  

How To Apply

Send your updated CV to [e-mail] with the subject line: "IT Support Specialist – [Your Name]".

KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.

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