IT Support Officer

First Abu Dhabi Bank; United Arab Emirates; On-site; AED 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a part-time IT Support Officer to enhance its digital transformation efforts. This role involves installing, configuring, and maintaining IT systems while providing essential support to end users. Ideal for proactive individuals eager to learn and grow within a reputable banking institution, this position offers a flexible work structure and opportunities for professional development. Join a dynamic team dedicated to delivering top-notch IT services and contribute to improving the technological landscape of the UAE's leading bank.

Benefits

Flexible part-time work structure

Professional growth opportunities

Exposure to enterprise-level systems

Contribute to digital transformation

Qualifications

• Bachelor's degree in computer technology or equivalent required.
• Prior IT support experience is a plus but not mandatory.

Responsibilities

• Install, configure, and maintain computers and network systems.
• Troubleshoot hardware and software issues to ensure minimum downtime.
• Provide day-to-day support to end users for smooth IT operations.

Skills

Technical troubleshooting

System configuration

Communication skills

Proactive mindset

Collaboration skills

Education

Bachelor's degree in computer technology

Job description

Job Location: Al Ain, United Arab Emirates
Industry: Banking
Function: Help Desk / Technical Support
Job Type: Part-time
Gender: Any
Candidate Nationality: UAE Nationals only
Candidate Current Location: Al Ain or nearby
What Are the Key Responsibilities?
- Install, configure, and maintain computers, software, and network systems
- Troubleshoot hardware and software issues to ensure minimum downtime
- Perform upgrades and suggest enhancements to improve IT infrastructure
- Provide day-to-day support to end users, ensuring smooth IT operations
- Educate employees on new systems and best practices for efficient usage
- Simplify technical issues for non-technical users and communicate solutions clearly
- Collect and respond to user feedback to improve service quality
- Ensure compliance with FAB s IT policies and security standards
- Stay updated on new technologies and contribute to IT best practices
What Skills Are Needed for an IT Support Officer in Al Ain?
Education and Experience:
- Bachelor s degree in computer technology or equivalent
- Prior IT support experience is a plus but not mandatory for eager learners
Skills:
- Strong technical troubleshooting and system configuration skills
- Ability to explain technical information in user-friendly language
- Proactive and solution-oriented mindset
- Excellent communication and collaboration skills
- Willingness to work in-office on a part-time basis
What Benefits Come with This Position?
- Flexible part-time work structure
- Opportunity to contribute to the digital transformation at the UAE s leading bank
- Professional growth within a reputable institution
- Ideal for UAE Nationals seeking career development in IT support
- Exposure to enterprise-level systems and tools

Company Industry

• Banking
• Broking

Department / Functional Area

• IT Software

Keywords

• IT Support Officer

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