IT Support Engineer – Abu Dhabi, UAE

Al Bateen Palace and Hospitality Services LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi seeks a male IT Support Engineer with over 4 years of experience. The candidate will provide technical support for various IT systems and devices, ensuring smooth operations of networking devices and AV infrastructure. Accommodation and food are provided, making this an attractive opportunity for qualified individuals looking to work in the UAE.

Benefits

Accommodation provided

Food provided

Qualifications

• Minimum 4 years of IT support experience required.
• Strong knowledge of L1 & L2 troubleshooting needed.
• Good communication skills and flexible attitude expected.

Responsibilities

• Provide L1 & L2 technical support for hardware, software, and networking issues.
• Perform regular check-ups and inspections of networking devices and IT/AV peripherals.
• Set up and manage Apple devices and AV equipment.

Skills

L1 troubleshooting

L2 troubleshooting

Communication

Job description

Hiring: IT Support Engineer – Male Candidates Only
Location: Abu Dhabi, UAE
️ Working Days: 6 Days a Week
Accommodation & Food: Provided
Experience: 4+ Years
Salary: can be discussed
Availability: Must be currently in the UAE

We are looking for a dedicated and experienced IT Support Engineer for a role based in Abu Dhabi.

Key Responsibilities:

1. Perform regular check-ups and inspections of networking devices, AV infrastructure, and IT/AV peripherals
2. Provide L1 & L2 technical support for hardware, software, and networking issues
3. Support inventory management using MS Office and internal applications.
4. Set up and manage Apple devices (MacBooks, iPads, iPhones, Apple TVs).
5. Handle backup and restoration of iOS platform devices when needed.
6. Configure and manage printers and scanning devices.
7. Install and update software applications with management approval.
8. Set up projectors, sound systems, and AV equipment as requested.
9. Set up gaming devices for children’s use and events.
10. Install operating systems (Windows XP/7/8/10/11 & macOS)

Requirements:

1. Minimum 4 years of relevant IT support experience
2. Strong knowledge of L1 & L2 troubleshooting
3. Good communication skills and flexible work attitude
4. Male candidates only (due to accommodation arrangements)
5. Must be currently based in the UAE

Interested candidates, please send your CV to [e-mail]