IT Support Engineer

Dubai Euro Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent company in the UAE is seeking an IT Support Specialist to provide first-level support for desktops and networks. The ideal candidate has a Bachelor's degree in IT and less than a year of experience. Responsibilities include troubleshooting, assisting users, and monitoring system performance. Join us for an opportunity to grow in the IT field with a strong focus on problem-solving and communication skills.

Qualifications

• 0-1 years of experience in IT support.
• Eagerness to learn and adapt.
• Basic understanding of computers and networks.

Responsibilities

• Provide first-level support for desktops, laptops, printers, and networks.
• Assist with setup and maintenance of IT hardware and software.
• Support ERP users and escalate issues when needed.

Skills

Problem-solving mindset

Strong communication skills

Basic knowledge of Microsoft SQL Server

Familiarity with any ERP system

Understanding of IT infrastructure

Education

Bachelor's degree in Computer Science / IT or related field

Job description

Jobseekers from any country; Locally available candidates only apply for this job; Jobseekers from any GCC country

Key Responsibilities:
Provide first-level support for desktops, laptops, printers, and networks
Assist with setup and maintenance of IT hardware and software
Support ERP users and escalate issues when needed
Perform routine system checks, backups, and updates
Document issues and solutions clearly for future reference
Help implement basic IT security practices
Monitor system performance and report issues

Requirements:
Bachelor s degree in Computer Science / IT or related field
0 1 years of experience in IT support
Basic knowledge of Microsoft SQL Server (able to run simple queries)
Familiarity with any ERP system
Understanding of computers, networks, and IT infrastructure
Eagerness to learn, problem-solving mindset, and strong communication skills

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]