IT Support Engineer

Alpha Data; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading IT company in Dubai seeks an IT Support Engineer familiar with the Ivanti System. The ideal candidate will have strong communication skills, be knowledgeable in IT service management, and possess troubleshooting abilities to enhance the Helpdesk experience. This role requires fluency in Arabic.

Qualifications

• Experience in Ivanti System required.
• Knowledge of IT Service Management process is essential.
• Arabic language proficiency is necessary.

Responsibilities

• Configure and report issues using Helpdesk system.
• Provide support and troubleshooting for IT-related concerns.

Skills

Good Communication Skills

Troubleshooting

Networking

Tools

Ivanti System

Job description

IT, Information Technology, Hardware, Engineering, Engineer, Networking, Troubleshooting, Support, Good Communication Skills

Jobseekers from any country

IT Support Engineer

Location: Dubai, United Arab Emirates

Job Description:

Hiring IT Support Engineer with experience in Ivanti System (Arabic Speaker).
The candidate needs to have knowledge and experience (Reporting, configuration) in using Helpdesk system, specifically in Ivanti system.
Knowledgeable in IT Service management process

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