IT Support Administrator - 100% (m / f)

Arx; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the construction and civil engineering sector is seeking an IT Support Administrator in Dubai. The ideal candidate should have a solid knowledge of Microsoft operating systems and networking concepts, with responsibilities including workstation setup, troubleshooting, and user support. This permanent position offers opportunities for professional growth and exposure to innovative projects in the Middle East.

Benefits

Opportunity to collaborate with an innovative team

Exposure to cutting-edge projects

Personalized professional growth

Qualifications

• 1-3 years of experience in an IT support or help desk role.
• Relevant certifications are a plus.
• Middle East experience is not required.

Responsibilities

• Set up and configure workstations for new employees.
• Troubleshoot and resolve common Microsoft product issues.
• Provide first-line support for IT-related issues.

Skills

Microsoft operating systems

Office 365

Networking concepts

Fortinet / FortiGate firewalls

Education

Diploma or degree in Information Technology

CompTIA A+

Microsoft Certified

Fortinet NSE

Job description

ARX is a global network of specialists in engineering, design, and architecture. Our team offers 360° consulting, project management, and technical services in:

• digital innovation, environment, equipment,
• nuclear plants, oil & gas, pipelines, ports,
• tunnels, and water / wastewater treatment.

With offices across Europe, North and South America, Asia, Africa, and Oceania, our agile task force combines global expertise with local know-how. The result is our uniquely "glocal" approach, which allows us to meet the specific needs of each community while incorporating international best practices. At ARX, smart minds strive for a sustainable future, transforming communities one innovative project at a time.

People are the heart and soul of ARX. We are a home for innovators, visionaries, and experts to develop talents, launch careers, and collaborate with fellow specialists. ARX values individuals. Believing their brilliance and determination will provide solutions to tomorrow's challenges, we welcome professionals who will both benefit from and enrich our team.

ARX marks a significant expansion into the Middle East with its offices in UAE and KSA. This underscores our dedication to innovation and engineering excellence, bolstering our position in the dynamic GCC market.

For our office in Dubai, we are looking for:

IT Support Administrator - 100% (m / f)

The ideal candidate will possess a solid working knowledge of Microsoft operating systems and Office 365 applications, along with a good understanding of networking concepts including LAN / WAN, switches, routers, and cabling. Experience with Fortinet / FortiGate firewalls is considered a strong advantage.

Responsibilities :

1. Set up and configure workstations for new employees, including hardware, software, and network access.
2. Troubleshoot and resolve common Microsoft product issues (Windows, Office 365).
3. Provide first-line support for IT-related issues (hardware, software, and connectivity).
4. Maintain an inventory of IT assets and ensure regular updates and maintenance.
5. Assist with user access management (password resets, account setup, etc.).
6. Support and maintain local network infrastructure (basic troubleshooting, patching, etc.).
7. Ensure compliance with IT policies and data security standards.

Requirements :

1. 1–3 years of experience in an IT support or help desk role.
2. Diploma or degree in Information Technology, Computer Science, or a related field, or relevant certifications (e.g., CompTIA A+, Microsoft Certified, Fortinet NSE) are a plus.

Middle East experience is not required.

We Offer :

1. Opportunity to collaborate with a forward-thinking, synergistic, and innovative team.
2. Exposure to cutting-edge projects driving Middle East / North African regions development.
3. Personalized professional growth and developmental avenues tailored to your career aspirations.

If you would like to join our highly motivated and successful team, please send us your complete application!

Sector : Construction / Civil Engineering

Role : Other

Working hours (%) : 100%

Will manage other people: No

Job type : Permanent job