IT Support Administrator - 100% (m/f)

ARX | smart minds; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading company in the engineering and architecture sector is seeking an IT Support Administrator for their Dubai office. The role includes setup and support of workstations, troubleshooting IT issues, and maintaining network infrastructure. The ideal candidate will have a strong background in Microsoft systems and networking.

Benefits

Opportunity to collaborate with an innovative team

Exposure to cutting-edge projects

Personalized professional growth avenues

Qualifications

• 1-3 years of experience in IT support or help desk role.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified) is a plus.
• Middle East experience not required.

Responsibilities

• Set up and configure workstations for new employees.
• Troubleshoot and resolve common Microsoft product issues.
• Provide first-line support for IT-related issues.

Skills

Networking concepts

Microsoft operating systems

Office 365 applications

Education

Diploma or degree in Information Technology

Computer Science

Job description

ARX Is a Global Network Of Specialists In Engineering, Design, And Architecture. Our Team Offers 360° Consulting, Project Management, And Technical Services In

airports, bridges, buildings, cableways,

digital innovation, environment, equipment,

geology, geotechnics, hydropower, metros,

nuclear plants, oil & gas, pipelines, ports,

railways, river engineering, roads, traffic,

tunnels, and water/wastewater treatment.

With offices across Europe, North and South America, Asia, Africa, and Oceania, our agile task force combines global expertise with local know-how. The result is our uniquely "glocal" approach, which allows us to meet the specific needs of each community while incorporating international best practices. At ARX, smart minds strive for a sustainable future, transforming communities one innovative project at a time.

People are the heart and soul of ARX. We are a home for innovators, visionaries, and experts to develop talents, launch careers, and collaborate with fellow specialists. ARX values individuals. Believing their brilliance and determination will provide solutions to tomorrow's challenges, we welcome professionals who will both benefit from and enrich our team.

ARX, marks a significant expansion into the Middle East with its offices in UAE and KSA. This underscores our dedication to innovation and engineering excellence, bolstering our position in the dynamic GCC market.

For our office in Dubai, we are looking for

IT Support Administrator - 100% (m/f)

The ideal candidate will possess a solid working knowledge of Microsoft operating systems and Office 365 applications, along with a good understanding of networking concepts including LAN/WAN, switches, routers, and cabling. Experience with Fortinet/FortiGate firewalls is considered a strong advantage.

Responsibilities

• Set up and configure workstations for new employees, including hardware, software, and network access
• .Troubleshoot and resolve common Microsoft product issues (Windows, Office 365, Teams, Outlook, OneDrive, etc.).
• Provide first-line support for IT-related issues (hardware, software, and connectivity).
• Maintain an inventory of IT assets and ensure regular updates and maintenance.
• Assist with user access management (password resets, account setup, etc.).
• Support and maintain local network infrastructure (basic troubleshooting, patching, etc.).
• Ensure compliance with IT policies and data security standards.
  
  

Requirements

• 1-3 years of experience in an IT support or help desk role.
• Diploma or degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified, Fortinet NSE) is a plus
• Middle East Experience Not Required
  
  

We Offer

• Opportunity to collaborate with a forward-thinking, synergistic, and innovative team.
• Exposure to cutting-edge projects driving Middle East / North African regions development.
• Personalized professional growth and developmental avenues tailored to your career aspirations
  
  

If you would you like to join our highly motivated and very successful team please send us your complete application!

Sector: Construction/Civil Engineering

Role: Other

Working hours (%): 100%

Will manage other people: No

Job type: Permanent job

Career level: Employee