It Support

Talents Of Endearment; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading IT company in Dubai is seeking Emirati IT Support Specialists to provide essential technical assistance. This role encompasses troubleshooting and maintaining IT systems, ensuring optimal operation across hardware and software platforms, while participating in Emiratisation initiatives. Ideal candidates will possess strong technical skills and support processes.

Benefits

Competitive salary NAFIS

Emirati benefits

Professional training programs

IT certifications

Career progression opportunities

Qualifications

• UAE National (Emirati), part of Emiratisation initiatives.
• Strong proficiency in networking, Windows, Linux, and cloud computing.
• Experience in finance, especially SAP and Oracle, is a plus.

Responsibilities

• Provide technical support for software, hardware, and network issues.
• Manage installation, configuration, and updates of systems.
• Monitor system performance and ensure optimal functionality.

Skills

Technical support

Problem-solving

Attention to detail

Communication in English

Communication in Arabic

Education

Bachelor's degree in IT or Computer Science

Tools

Networking

Windows

Linux

Cloud computing basics

SAP

Oracle

Job description

An established IT company is looking for Emirati IT Support Specialists to provide technical assistance and ensure smooth operations of IT systems. This role involves troubleshooting system maintenance and user support across hardware and software platforms.

Key Responsibilities:

• Offer technical support for software hardware and network-related issues.
  

• Manage installation configuration and updates for systems and applications.
  

• Monitor system performance and ensure optimal functionality.
  

• Troubleshoot connectivity problems diagnose IT security risks and provide solutions.
  

• Assist in managing servers databases and cloud infrastructure.
  

• Document IT issues and solutions while improving internal IT support processes.
  

• Collaborate with teams to maintain cybersecurity protocols.
  

Requirements

• UAE National (Emirati) part of Emiratisation initiatives.
  
• Bachelor s degree in IT Computer Science or related field.
  
• Proficiency in networking Windows Linux and cloud computing basics.
  
• Strong problem-solving skills and attention to detail.
  
• Effective communication in English and Arabic.
  
• Finance (SAP & Oracle preferred) experience is a plus.
  

Benefits

• Competitive salary NAFIS with Emirati benefits.
  
• Professional training programs and IT certifications.
  

• Career progression in a leading IT company.