IT Specialist

Renaissance Hotels; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Renaissance Hotels in Dubai is seeking a Network IT professional to install, configure, and maintain networks, workstations, and server systems. You will train users on security best practices, troubleshoot issues, and support LAN/WAN networks across the property.

Responsibilities include planning installations, managing disk space, and coordinating system enhancements while safeguarding data and ensuring uptime. This non-management role is full-time and on-site in Dubai.

Qualifications

• Minimum 2 years of related IT networking experience.
• Experience troubleshooting LAN/WAN, servers and user devices.
• Knowledge of network security best practices and firewalls.
• Ability to train users on system usage and security.

Responsibilities

• Install, configure, and manage computer networks and workstations.
• Troubleshoot technology issues and support LAN/WAN networks.
• Manage server-related tasks and ensure data security.
• Provide end-user IT support and coordinate with vendors as needed.

Skills

Network administration

LAN/WAN support

Security best practices

User training

Education

Technical or Vocational Degree

Job description

Additional Information

Job Number: 26126688

Job Category: Information Technology

Location: One Marriott Drive, Need Address, Dubai, United Arab Emirates

Schedule: Full Time

Located Remotely? N

Position Type: Non-Management

Position Summary

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

Our Commitment

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.