Assistant IT Supervisor - Marriott Executive Apartments Sheikh Zayed Road

Marriott Executive Apartments; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Marriott International in Dubai seeks an IT professional to troubleshoot and resolve software and system issues, provide guidance to resolve business problems, and train users on hardware and software usage. The role also involves coordinating planning, design, operations, and maintenance of telecommunications activities, including client/server support.

Ideal candidates have at least 2 years of related experience and a technical/vocational education.

Qualifications

• Education in a technical, trade, or vocational field.
• Minimum 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Troubleshoot and resolve software and systems issues.
• Provide technical guidance to resolve business problems.
• Train users on hardware and software usage.
• Coordinate planning and maintenance of telecommunications activities.

Skills

Technical support

Troubleshooting

User account management

Communication

Education

Technical, Trade, or Vocational School Degree

Tools

POS systems

Job description

Additional Information

• Job Number: 26144471
• Job Category: Information Technology
• Location: Sheikh Zayed Rd, Dubai 0, United Arab EmiratesVIEW ON MAP
• Schedule: Full Time
• Located Remotely?: N
• Position Type: Non-Management

Position Summary

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Equal Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.