IT Assistant

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 67,000 - 134,000; Full time

Job summary

Marriott International’s St. Regis Hotels & Resorts in Abu Dhabi is seeking an IT professional to manage installations, moves, and system enhancements for hotel technology. Responsibilities include troubleshooting, inventory management, and ensuring security of tech rooms and devices.

The role emphasizes guest service standards, professional communication, and adherence to safety and company policies. Join a globally recognized luxury brand offering career growth within a premier hospitality

Qualifications

• No high school diploma or GED equivalent required.
• Related work experience not specified; training provided.
• Familiarity with hotel tech operations is a plus.

Responsibilities

• Plan and coordinate IT equipment installations, moves, additions, changes, and system enhancements to improve reliability and performance.
• Enter commands and activate controls on computer and peripheral equipment.
• Resolve non-routine problems with hardware, software, or guest room internet access.
• Analyze, recommend, and implement process improvements.
• Maintain inventory of technology devices and PBX/telephone systems.
• Ensure rooms and equipment are secured and access is controlled.
• Follow company policies; report accidents, injuries, and unsafe conditions.

Education

No high school diploma or GED equivalent

Job description

Additional Information

Job Number 26125336

Job Category Information Technology

Location Saadiyat Island, P.O. Box 54345, Abu dhabi, United Arab Emirates VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.