IT Specialist

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player seeks an IT Specialist to manage and maintain the Property Management System, ensuring it is up-to-date and functional. In this role, you will provide technical assistance to users, support hotel operations, and handle software fault reports efficiently. Your expertise in systems design and project implementation will be crucial as you work closely with both internal and external audit staff. This position offers a dynamic environment where your contributions will directly impact hotel operations and guest experiences. If you are passionate about technology and hospitality, this is an exciting opportunity for you.

Qualifications

• 4 years experience in hotel business preferred.
• Deep knowledge in computer hardware, software, and networking.

Responsibilities

• Implement and maintain the Property Management System.
• Coordinate handling of software fault reports and enhancement requests.

Skills

Technical Assistance

Systems Design Analysis

Project Implementation

Database Management

Networking

Education

Graduate from work-related School/University

Tools

Property Management System (Opera)

Job description

As IT Specialist, the implementation and upkeep of the Property Management System (Opera) will be your main responsibility. You will need to ensure that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports or enhancement requests, as well as providing technical assistance to internal and external audit staff.

Qualifications:

1. Graduate from work-related School/University
2. Preferable prerequisite is four years experience in hotel business.
3. Deep knowledge in computer: Hardware, Software, Database, and Networking.
4. Well experienced in systems design analysis and project implementation, central reservation system back office modules, and interfaces.

Remote Work: No

Employment Type: Full-time