IT PROJECT COORDINATOR

Dicetek LLC; Dubai; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading company in the UAE is seeking a Project Coordinator to ensure the effective implementation of projects in alignment with business needs. The successful candidate will manage project lifecycles, maintain project standards using CMMI and ITIL, and liaise with various stakeholders to deliver high-quality outcomes. This role requires strong experience in project management and business analysis, particularly in handling large projects.

Qualifications

• Experience working with at least two large projects as a Project Coordinator.
• Excellent knowledge of CMMI & ITIL standards with implementation experience.
• Good knowledge and prior experience in Business Analysis.

Responsibilities

• Coordinate activities throughout the project lifecycle, managing team and deliverables.
• Participate in change management processes and chair Change Advisory Board meetings.
• Define business processes and workflows to meet operational needs.

Skills

Project Management

Business Analysis

Change Management

CMMI

ITIL

Education

Experience as Project Coordinator

Job description

Job Purpose:
To coordinate with external vendors, internal IT team, and Business Departments on projects, ensuring implementation meets customer expectations and supports smooth department functions.

Principal Responsibilities:

Project & Change Management

• Support the Project Manager during project concept, planning, sizing, and cost estimation to ensure alignment with IT management.
• Manage and coordinate activities throughout the project lifecycle, including team and deliverables.
• Maintain and update the Project plan, tracking progress and reporting to the IT steering committee.
• Document project management deliverables and plans.
• Support projects within schedule and budget constraints, maintaining scope and quality.
• Highlight project change risks or issues promptly to relevant boards and managers.
• Participate in change management processes and chair Change Advisory Board (CAB) meetings.

Minimum Requirements & Evaluation Criteria:

• Experience working with at least two large projects as a Project Coordinator.

IT Standards

• Apply CMMI & ITIL processes to ensure high-quality project deliverables.
• Follow IT standards for project documentation and maintain shared repositories.
• Identify and communicate project change risks or issues timely.

Minimum Requirements & Evaluation Criteria:

• Excellent knowledge of CMMI & ITIL standards with implementation experience.

Business Analysis

• Define business processes and workflows to meet operational needs.
• Analyze and document functional and business requirements, ensuring compliance with DP World IT standards.
• Document business requirements related to IT solutions for management review and decision making.
• Coordinate meetings with clients, business users, outsourcing partners, and project teams to document deliverables, conduct user testing, and prepare user manuals and training.

Minimum Requirements & Evaluation Criteria:

• Good knowledge and prior experience in Business Analysis.

Others

• Schedule and document meetings with business users, outsourcing partners, IT teams, and management committees.
• Coordinate with external vendors and consultants for project and technical consultancy services.