IT Program Delivery & Governance Leader

Dubai Holding

United Arab Emirates

On-site

AED 400,000 - 700,000

Full time

2 days ago

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Job summary

Dubai Holding is seeking an accomplished IT Program and Project Manager to lead large-scale digital transformations across its DHCM portfolio. You will own end-to-end delivery, define governance, and partner with IT and business leaders to shape strategy and roadmaps.

The role demands 10+ years in enterprise IT program management and hands-on experience with Salesforce, Maximo, Genesys, and ERP systems. You will manage budgets, stakeholders, and cross-functional teams, applying Agile, Waterfall,

Qualifications

Bachelor’s degree in computer science, IT, or related field.
Professional certifications such as PMP or PgMP; master’s degree preferred.
10+ years of IT program and project management experience in large enterprise environments.
Experience with enterprise applications including CRM (Salesforce), ERP, Asset Management (Maximo), and contact center platforms (Genesys).

Responsibilities

Lead the delivery of large-scale IT and digital transformation projects across DHCM, cross-vertical teams, and partners.
Own the full project lifecycle from initiation and business case support through execution, go-live, and closure.
Define project plans, schedules, and governance frameworks.
Oversee business analysts and delivery teams, ensuring alignment of scope, resources, timelines, and budgets.
Apply Agile, Waterfall, or hybrid methodologies depending on program needs.
Establish consistent project reporting, PMO standards, and portfolio tracking.
Ensure robust risk management, including identification, mitigation planning, and escalation of critical issues.
Provide executive dashboards, presentations, and reporting to leadership teams.