IT Operations Project Manager

Client of LeadingEdge HR Solutions; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

Une entreprise leader dans le domaine de l'IT cherche un gestionnaire de projets expérimenté en opérations IT. Ce rôle comprend la planification, l'exécution et la gestion des projets, tout en veillant à respecter les attentes des parties prenantes et à assurer la conformité avec les cadres de gestion des services IT. Le candidat idéal possède une expérience solide dans la gestion d'équipes et le suivi des progrès des projets.

Qualifications

• 5+ années d'expérience en gestion de projets IT.
• Bonne connaissance des cadres de gestion des services IT (ITIL).
• Capacité à gérer plusieurs projets simultanément.

Responsibilities

• Développer des plans de projet et allouer des ressources pour des projets d'opérations IT.
• Gérer les parties prenantes et assurer la communication.
• Identifier, évaluer et atténuer les risques de projet.

Skills

Communication

Leadership

Problem-Solving

Analytical

Education

Bachelors in Computer Application

Tools

ServiceNow

BMC Helix

Job description

Bachelors in Computer Application(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Summary:

Our client is seeking an experienced IT Operations Project Manager to oversee the planning, execution, and delivery of IT operations projects. The ideal candidate will have a strong background in managing IT operations projects, ensuring timely delivery, and meeting stakeholder expectations.

Key Responsibilities:

-Project Planning: Develop project plans, timelines, and resource allocation for IT operations projects

- Stakeholder Management: Communicate with stakeholders, ensure expectations are met

- Risk Management: Identify, assess, and mitigate project risks

- Team Management: Lead cross-functional teams, ensure collaboration

- Progress Monitoring: Track project progress, identify areas for improvement

- IT Service Management: Ensure projects align with IT service management frameworks (ITIL)

- Change Management: Implement changes to IT systems and processes

- Problem Management: Identify and resolve problems that impact IT operations

Requirements:

- 5+ years of experience in IT operations project management

- Strong knowledge of IT service management frameworks (ITIL)

- Excellent communication and leadership skills

- Ability to manage multiple projects simultaneously

- Strong analytical and problem-solving skills

Technical Skills:

- Familiarity with IT operations management tools (ServiceNow, BMC Helix)

- Knowledge of IT infrastructure components (servers, storage, networks)

- Understanding of cloud computing platforms (AWS, Azure, Google Cloud)

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