IT Operations Manager

Client of Talentmate; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced IT Operations Manager to lead their technology infrastructure. This pivotal role involves overseeing IT operations, managing teams, and ensuring seamless service delivery. With a focus on strategic planning and leadership, the successful candidate will implement system upgrades, maintain network security, and optimize performance. Join a dynamic organization where your expertise will drive IT excellence and align technology with business goals, all while fostering a collaborative environment for continuous improvement.

Qualifications

• 7+ years of IT experience with 3 years in management.
• Strong knowledge of cybersecurity and cloud services.

Responsibilities

• Manage daily IT operations and oversee IT teams.
• Ensure compliance with data protection regulations.
• Lead IT projects and infrastructure upgrades.

Skills

IT systems management

Network security

Project management

Cloud services

Analytical skills

Communication skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

ITIL frameworks

Job description

We are hiring an experienced IT Operations Manager to oversee our organization s technology infrastructure and ensure seamless IT service delivery. The successful candidate will manage IT teams, implement system upgrades, monitor performance, and resolve complex technical issues. Strategic planning, strong leadership, and the ability to ensure the security and efficiency of IT systems are essential for excelling in this role.

Responsibilities:

Manage and oversee daily IT operations across the organization.

Maintain network security, system backups, and disaster recovery plans.

Lead the implementation of IT projects and infrastructure upgrades.

Monitor and optimize system performance, hardware, and software.

Troubleshoot and resolve IT incidents and escalated issues.

Manage IT budgets and resource allocation.

Ensure compliance with data protection regulations and security standards.

Develop and enforce IT policies, procedures, and best practices.

Collaborate with department heads to align IT services with business goals.

Mentor, train, and manage IT support and technical teams.

Requirements:

Bachelor s degree in Information Technology, Computer Science, or related field.

7+ years of IT experience, with at least 3 years in a management role.

Strong knowledge of IT systems, networks, cybersecurity, and cloud services.

Excellent leadership and project management skills.

Familiarity with ITIL frameworks and service management principles.

Strong analytical and troubleshooting abilities.

Excellent communication and team collaboration skills.

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