IT Manager - Six Senses Dubai

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent hotel in Dubai is seeking an IT Manager to oversee the effective functioning of IT operations. This role involves diagnosing technical issues, implementing network security, and collaborating with multiple departments to enhance guest experiences. The ideal candidate will possess a Bachelor’s degree and robust experience in hotel operations, ensuring compliance and promoting cost-effective strategies.

Qualifications

• 2 years of relevant experience or equivalent combination of education and experience.
• Preferred over three years in a hotel operational role.
• Fluent in English; additional languages beneficial.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Plan and implement network security measures.
• Collaborate with departments ensuring guest needs are met.

Skills

Network Security

Problem Solving

Data Backup

Network Administration

Collaboration

Education

Bachelor’s degree in Computer Science, Business Administration, or related field

Job description

Hotel: Dubai The Palm (DXBDP), Plot number PJCRC08_200

As IT Manager, I will assume full responsibility for the efficient operation of the IT department to provide exceptional products and services within brand operating standards.

The duties and responsibilities will include:

• Diagnose hardware and software problems, replace defective components, perform data backups, disaster recovery operations, and maintain, administer computer networks and related computing environments including hardware, systems software, applications software, and configurations.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware; operate master consoles to monitor performance and coordinate network access.
• Perform routine network startup and shutdown procedures and maintain control records.
• Design, configure, and test computer hardware, networking software, and operating systems.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements.
• Consult with network users to resolve system problems.
• Monitor network performance and plan future adjustments.
• Focus on the rejuvenation of the room experience, ensuring IT services and products remain relevant and aligned with Six Senses wellness and sustainability practices.
• Collaborate with departments to meet guest needs and oversee smooth operations.
• Promote a cost-focused approach through training and education.
• Ensure legal, statutory, financial, security, safety, and contractual compliance, along with proper documentation, reporting, and budget management, to support hotel operations.

Qualifications

Required qualifications include a Bachelor’s degree in Computer Science, Business Administration, or a related field, with 2 years of relevant experience, or an equivalent combination of education and experience. Over three years’ experience in a similar hotel operational role is preferred.

Fluent in English; additional languages are a plus.

This overview provides a general idea of the IT Manager role at Six Senses Dubai but is not exhaustive.

Six Senses Dubai is an equal opportunity employer. All employment terms are covered under this policy.

Interested candidates who do not meet every requirement are encouraged to apply and start their journey with us today.