IT Manager

The First Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An innovative firm seeks a Manager of IT Operations to lead a dynamic team in ensuring the smooth functioning of IT systems. This role involves overseeing daily operations, managing IT projects, and developing policies to enhance efficiency and security. The ideal candidate will possess strong leadership and technical skills, with a focus on problem-solving and communication. Join a forward-thinking company that values growth and offers a collaborative work environment, where your contributions will directly impact the organization's success in a rapidly evolving industry.

Qualifications

• 5+ years of experience in IT operations with a proven track record.
• Strong technical skills and understanding of IT systems.

Responsibilities

• Manage daily operations of the IT department and ensure system efficiency.
• Develop and implement IT policies and manage vendor relationships.

Skills

Leadership

IT Operations Management

Communication Skills

Problem-Solving

Analytical Skills

Education

Bachelor's degree in Computer Science

Job description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

Job Description:

As the Manager of IT Operations, your primary responsibility will be to oversee and manage the daily operations of our company's IT department. You will be responsible for ensuring that all systems and applications are running smoothly and efficiently, and that any issues are resolved quickly and effectively.

Responsibilities:

1. Managing a team of IT professionals, including hiring, training, and coaching team members as needed.
2. Developing and implementing IT policies and procedures to ensure that all systems and applications are secure, reliable, and efficient.
3. Ensuring that all IT projects are completed on time and within budget, and that they meet the needs of the business.
4. Monitoring and maintaining all IT systems and applications, including hardware, software, and networks.
5. Responding to help desk requests and resolving any issues that arise in a timely and efficient manner.
6. Managing vendor relationships and negotiating contracts as needed.
7. Developing and managing the IT budget, and ensuring that all expenditures are within budgetary guidelines.
8. Staying up-to-date with the latest trends and technologies in IT, and making recommendations for new systems and applications as appropriate.

Desired Skill & Expertise

Requirements:

1. At least 5 years of experience in IT operations, with a proven track record of success.
2. Excellent leadership and management skills, with the ability to motivate and inspire team members.
3. Strong technical skills, with a deep understanding of IT systems and applications.
4. Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization.
5. Strong problem-solving and analytical skills, with the ability to think creatively and strategically.
6. A bachelor's degree in computer science, information technology, or a related field is preferred, but not required.