IT & Intelligent Automation Specialist

Black Pearl Consult; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a motivated IT & Intelligent Automation Specialist to bridge traditional IT operations with intelligent automation. This role involves developing AI models, optimizing RPA bots, and providing IT support to enhance internal systems and workflows. With a focus on collaboration and documentation, you will work with cross-functional teams to drive automation opportunities that provide measurable ROI. Join a forward-thinking company where your expertise in AI/ML and RPA will make a significant impact on business processes.

Qualifications

• 3-4 years of experience in AI/ML, RPA, and IT support roles.
• Hands-on experience with Python and automation tools.
• Strong understanding of data structures and APIs.

Responsibilities

• Develop and maintain AI models for document processing and classification.
• Design and optimize RPA bots using UiPath and Power Automate.
• Provide technical support and manage hardware components.

Skills

AI/ML

Robotic Process Automation (RPA)

Python

Networking

Technical Support

Education

Bachelor's degree in Computer Science

Tools

UiPath

Power Automate

Automation Anywhere

Windows Server

Active Directory

Azure

AWS

Job description

We are seeking a highly motivated and versatile IT & Intelligent Automation Specialist with 3-4 years of professional experience in AI/ML, Robotic Process Automation (RPA), and IT infrastructure (hardware, networking, systems support). This role bridges the gap between traditional IT operations and next-generation intelligent automation, playing a key role in streamlining internal systems and business workflows.

Key Responsibilities:

1. AI & Automation
2. Develop, deploy, and maintain AI models for document processing, prediction, or classification tasks using Python or ML platforms.
3. Design, build, and optimize RPA bots using platforms like UiPath, Power Automate, or Automation Anywhere.
4. Analyze manual workflows and propose automation opportunities that drive measurable ROI.
5. Integrate AI/ML models into RPA pipelines and enterprise tools.

1. IT Support & Networking
2. Manage and troubleshoot hardware components (workstations, servers, printers, mobile devices).
3. Configure and maintain network devices including routers, switches, firewalls, and VPNs.
4. Monitor network health, performance, and security using standard tools and logs.
5. Provide L1/L2 technical support to end users and ensure uptime of essential IT systems.

1. Collaboration & Documentation
2. Work closely with cross-functional teams to understand process needs and deliver solutions.
3. Maintain technical documentation, SOPs, and system configuration logs.
4. Train end users on automation tools and AI-powered features as needed.

Requirements:

• Bachelor's degree in Computer Science, IT, or a related field.
• Minimum of 3-4 years of experience in AI/ML, RPA, and IT support roles.
• Hands-on experience with Python, Power Automate, UiPath, Automation Anywhere, Windows Server, Active Directory, Networking protocols.
• Strong understanding of data structures, APIs, and integration workflows.
• Basic knowledge of cloud platforms like Azure or AWS is a plus.

Preferred:

• Experience with Azure, OpenAI, ChatGPT API, or cognitive services.
• Knowledge of scripting in PowerShell or Bash.
• Certifications like CompTIA Network or similar.

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Disclaimer: Black Pearl will never ask for money or charges for processing or considering applications. If you receive such requests, please contact our office or message us via our website.