IT Infrastructure & SS [Dubai, UAE]

FallenAmbers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A tech company in Dubai is seeking a skilled IT Infrastructure & Support Specialist. The role involves maintaining and upgrading the IT infrastructure, providing technical support, and ensuring effective operations. Candidates should have a degree in IT or Computer Science, solid experience in infrastructure management, and strong networking skills. The position offers a dynamic work environment with opportunities for growth.

Qualifications

• Proven experience in IT infrastructure management and technical support.
• Strong knowledge of network protocols and operating systems.
• Experience with virtualization technologies and cloud services is a plus.

Responsibilities

• Manage and maintain company IT infrastructure including servers and networks.
• Provide technical support and troubleshooting for hardware and software issues.
• Implement and monitor security protocols to protect company data.
• Coordinate with vendors for IT equipment and support services.
• Ensure system backups and disaster recovery processes are in place.
• Document IT processes and support activities.
• Assist in the deployment of new applications and updates.
• Monitor system performance and recommend improvements.

Skills

Network Administration

Server Management

Hardware Troubleshooting

Security Management

Firewall Configuration

Virtualization Technologies

Cloud Platforms (AWS, Azure)

Backup and Disaster Recovery

Technical Support

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Job description

Job Description

We are seeking a skilled IT Infrastructure & Support Specialist to join our team at COMPANY NAME. The ideal candidate will be responsible for maintaining upgrading and managing the IT infrastructure to ensure smooth and efficient operations. This role requires expertise in network management server administration and technical support to provide reliable IT services across the organization.

Responsibilities

• Manage and maintain company IT infrastructure including servers networks and hardware.
• Provide technical support and troubleshooting for hardware software and network issues.
• Implement and monitor security protocols to protect company data and systems.
• Coordinate with vendors and service providers for IT equipment and support services.
• Ensure system backups and disaster recovery processes are in place and tested regularly.
• Document IT processes configurations and support activities.
• Assist in the deployment of new applications and updates.
• Monitor system performance and recommend improvements.

Qualifications

• Bachelor’s degree in Information Technology Computer Science or related field.
• Proven experience in IT infrastructure management and technical support.
• Strong knowledge of network protocols hardware and operating systems.
• Experience with virtualization technologies and cloud services is a plus.
• Excellent problem-solving and communication skills.

Skills

• Network administration (TCP/IP DNS DHCP)
• Server management (Windows/Linux)
• Hardware troubleshooting and maintenance
• Security management and firewall configuration
• Virtualization (VMware Hyper-V)
• Cloud platforms (AWS Azure)
• Backup and disaster recovery solutions
• Technical support and user assistance

Skills

Network Administration, Server Management, Hardware Troubleshooting, Security Management, Firewall Configuration, Virtualization Technologies, Cloud Platforms (AWS, Azure), Backup and Disaster Recovery, Technical Support