IT Infrastructure Engineer

Cercli Tech Limited; Abu Dhabi; On-site; AED 320,000 - 520,000; Full time

Benefits offered by this job

Culture

Impact

Growth

Competitive compensation

Job summary

Analog is seeking a proactive IT Engineer to own and scale internal IT infrastructure and operations, ensuring secure, reliable systems that empower the team.

You will manage end-user support, SaaS systems, IAM, device lifecycle, and security practices across the organization, thriving in a fast-paced startup environment building scalable IT foundations.

This hands-on role offers opportunities to shape technology, collaborate across functions, and contribute to the growth of innovative projects.

Qualifications

• 6+ years of experience in IT Operations, IT Support, or Systems Administration.
• Experience managing SaaS environments and SSO platforms (Okta, Azure AD).
• Experience managing IT procurement, vendor relationships, and SaaS licensing.
• Hands-on experience with MDM tools (Jamf, Kandji, Intune).
• Strong understanding of endpoint security best practices.
• Experience with Mac and Windows environments.
• Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls).
• Experience supporting compliance frameworks (SOC 2, ISO, etc.) is a plus.
• Strong documentation and communication skills.

Responsibilities

• IT Operations & End-User Support: Provide support for hardware, software, and network issues.
• Identity & Access Management: Administer SSO, MFA, and RBAC; manage SaaS provisioning/deprovisioning.
• Systems & Infrastructure: Manage core SaaS stack, monitor performance, support VPN/Firewall configurations.
• Security & Compliance: Implement endpoint security tools, enforce IT policies, assist in incident analysis.

Skills

IT Operations

SaaS management

SSO (Okta/Azure AD)

MDM

Endpoint security

Mac & Windows

Networking basics

Vendor management

Documentation

Security compliance

Tools

Jamf

Kandji

Intune

Job description

Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.

At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.

We are seeking a proactive and detail-oriented IT Engineer to own and scale our internal IT infrastructure and operations. This role is responsible for ensuring secure, reliable, and efficient IT systems that empower our team to do their best work.

You will manage end‑user support, SaaS systems, device lifecycle management, identity and access management (IAM), and security best practices across the organization. This is a hands‑on role ideal for someone who thrives in fast‑paced environments and enjoys building scalable IT foundations from the ground up.

Responsibilities

IT Operations & End‑User Support

• Provide support for hardware, software, and network issues
• Manage onboarding and offboarding processes (device provisioning, access control, account setup)
• Own device lifecycle management (MDM, procurement, configuration, asset tracking)
• Maintain documentation for IT processes, systems, and policies

Identity & Access Management

• Administer SSO, MFA, and role‑based access controls
• Manage provisioning/deprovisioning workflows across SaaS tools
• Conduct periodic access reviews and ensure least‑privilege principles

Systems & Infrastructure

• Manage and optimize core SaaS stack (e.g., Microsoft Suite, Slack, Notion, Jira, etc.)
• Monitor system performance and uptime
• Support networking infrastructure (VPN, Wi‑Fi, firewall configurations where applicable)
• Partner with Security on endpoint protection, patching, and compliance controls

Security & Compliance

• Implement and maintain endpoint security tools (EDR, MDM, disk encryption)
• Enforce IT policies and best practices
• Assist in incident response and root cause analysis
• Own IT procurement processes for hardware, software, and SaaS tools
• Manage vendor relationships, renewals, and licensing agreements
• Track IT budget related to hardware, software subscriptions, and tooling
• Optimize license utilization and SaaS spend
• Partner with Finance and Security on vendor reviews and due diligence
• Maintain accurate asset inventory and cost tracking
• Identify and implement automation opportunities (e.g., onboarding workflows, device configuration)
• Improve IT processes for scalability and efficiency
• Evaluate and recommend new tools and technologies

Qualifications

• 6+ years of experience in IT Operations, IT Support, or Systems Administration
• Experience managing SaaS environments and SSO platforms (e.g., Okta, Azure AD)
• Experience managing IT procurement, vendor relationships, and SaaS licensing
• Hands‑on experience with MDM tools (e.g., Jamf, Kandji, Intune)
• Strong understanding of endpoint security best practices
• Experience with Mac and Windows environments
• Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls)
• Experience supporting compliance frameworks (SOC 2, ISO, etc.) is a plus
• Strong documentation and communication skills

Nice to Have

• Experience in a high‑growth startup
• Scripting or automation experience (Bash, Python, PowerShell)
• Familiarity with zero‑trust security models
• Experience with cloud infrastructure environments (AWS, GCP, Azure)
• Experience building procurement or asset management processes from scratch

What Working At Analog Offers

• Culture: A collaborative, globally minded team building the future of physical intelligence. We value curiosity, courage, and creativity, and we’re united by a belief that technology should amplify human potential rather than replace it.
• Impact: The opportunity to work on projects with national and global significance, from adaptive cities and resilient infrastructure to next generation sports, entertainment, healthcare, and energy. Every product you help build contributes to shaping a safer, smarter, more human centered world.
• Growth: Outstanding opportunities for learning and career development. You’ll collaborate with leaders across AI, robotics, mixed reality, and systems engineering, while working on industry first, frontier scale solutions.
• Rewards: A competitive compensation package with healthcare, education support, and generous leave benefits, reflecting the high value we place on our people and their families.

Job details

Job type

Full time

On‑site

Location

Abu Dhabi - United Arab Emirates

Department

Infrastructure