IT Governance Specialist

Dautom; Sharjah; On-site; AED 180,000 - 260,000; Full time

Job summary

Dautom in Sharjah is seeking an IT Governance, Risk & Compliance professional to lead policy development, risk assessment, and compliance programs aligned with COBIT, ITIL, and UAE standards.

The role focuses on governance documentation, audits, KPI reporting, and digital government alignment with Sharjah Digital Government, TDRA and NESA requirements, requiring 3–7 years of relevant experience.

Qualifications

• Bachelor’s degree in IT, IS, CS or related field.
• 3–7 years in IT governance, compliance or risk management.
• Knowledge of COBIT, ITIL, ISO 38500, ISO 27001, ISO 20000.
• Awareness of NESA and TDRA cybersecurity standards.
• Strong analytical and problem-solving skills.
• Experience drafting IT policies and governance docs.
• Excellent communication for leadership reports.

Responsibilities

• Develop and update IT policies, procedures, and standards.
• Monitor policy compliance and guide corrective actions.
• Prepare periodic compliance reports for senior leadership.
• Identify IT risks and implement mitigation plans.
• Support IT Strategy and Digital Transformation alignment.
• Create KPIs and dashboards for IT governance.
• Coordinate audits and address findings.
• Ensure alignment with Sharjah Digital Government standards.

Skills

IT governance

Compliance

Risk management

Policy drafting

Reporting

COBIT

ITIL

ISO 27001

ISO 38500

NESA/TDRA

Education

Bachelor's degree in IT

Job description

Key Responsibilities

1. Governance & Compliance

• Develop and update IT policies, procedures, and standards in alignment with national frameworks and international standards such as COBIT, ISO 38500, and ITIL.
• Monitor compliance with IT policies across all departments and provide corrective guidance when required.
• Prepare periodic compliance reports for senior leadership.

2. Risk Management

• Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams.
• Develop and implement risk mitigation and treatment plans.
• Continuously monitor risk levels and recommend necessary actions.

3. IT Strategy & Portfolio Alignment

• Support the development and review of the IT Strategy and Digital Transformation Strategy.
• Evaluate IT projects to ensure alignment with strategic goals and digital government priorities.
• Participate in creating and maintaining policies for project management, change management, incident management, asset management, and business continuity.

4. Quality & Performance

• Develop performance indicators (KPIs) to measure the effectiveness of IT governance.
• Monitor and report on IT service performance and compliance with SLAs.
• Prepare monthly and quarterly performance dashboards for the leadership team.

5. Documentation & Audits

• Develop and maintain governance documentation including policies, procedures, templates, and guidelines.
• Coordinate with internal and external auditors to ensure audit readiness.
• Address audit findings and recommend improvements to processes and controls.

6. Digital Government Standards

• Ensure alignment with national digital government requirements defined by Sharjah Digital Government and relevant UAE government frameworks.
• Support teams in achieving and maintaining compliance with Digital Government Maturity and other digital initiatives.

Required Skills & Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field.
• 3–7 years of experience in IT governance, compliance, or risk management.
• Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, ISO 20000.
• National cybersecurity and digital governance standards (NESA, TDRA).
• Strong analytical and problem-solving skills.
• Experience in drafting IT policies and governance documentation.
• Excellent communication skills with the ability to prepare reports for senior leadership.

Preferred Certifications

• COBIT Foundation
• ITIL 4 Foundation
• ISO 27001 Lead Implementer