IT Coordinator (UAE National) - The WB⢠Abu Dhabi, Curio Collection by Hiltonâ¢

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

As an IT Coordinator at Hilton, you will support the IT Department in maintaining optimal IT systems for the hotel, ensuring minimal system outages and facilitating guest-related IT requirements. The role demands prior IT experience, strong technical skills, and proficiency with hotel applications like Fidelio and Micros. Join Hilton to be part of a team dedicated to exceptional guest experiences and continued growth in the hospitality sector.

Qualifications

• Previous IT experience preferably in the hotel leisure and/or service sector.
• Current technical skills and knowledge of technology.
• Experience with hotel applications such as Fidelio and Micros preferred.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems and users.
• Record all technical issues and advise the IT Manager.
• Recommend system improvements to enhance operational efficiency.

Skills

Organizational skills

Interpersonal skills

Technical skills

Education

Previous IT experience

Tools

Microsoft systems

Fidelio

Micros

Job description

EOE/AA/Disabled/Veterans

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems office systems computer networks and telephony systems throughout the hotel.

What will I be doing

As an IT Coordinator you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely within budget and in accordance with IT operating standards. Specifically the IT Coordinator will perform the following tasks to the highest standards:

• Provide day-to-day support for all internal hotel IT systems and users minimizing any system outages
• Record all issues that arise and advise the IT Manager of any issues that need further attention
• Recommend system improvements to the IT Manager
• Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

In line with localization regulations in effect across the private sector in the United Arab Emirates The WB Abu Dhabi Curio Collection by Hilton is committed to meet and exceed UAE National hires numbers as guided by the Ministry of Human Resources and Emiratization (MOHRE) and the Department of Culture & Tourism (DCT) Abu Dhabi.

What are we looking for

IT Coordinator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous IT experience preferably in the hotel leisure and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications such as Fidelio and Micros preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Required Experience:

IC