IT Coordinator - UAE National

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a skilled IT Support Specialist to manage and maintain computer networks and systems. In this role, you will install, configure, and troubleshoot hardware and software, ensuring seamless network operations. Your expertise in user training and technical support will empower staff to utilize systems effectively while enhancing organizational efficiency. Join a dynamic team that values collaboration and innovation, where your contributions will directly impact guest services and operational excellence. If you thrive in a fast-paced environment and are passionate about technology, this opportunity is perfect for you.

Qualifications

• At least 2 years of related work experience in IT support.
• Technical Trade or Vocational School Degree required.

Responsibilities

• Install, configure, and maintain computer networks and workstations.
• Provide end-user support and troubleshoot technical issues.
• Implement network security measures and process improvements.

Skills

Network Management

Technical Support

Troubleshooting

User Training

Process Improvement

Education

Technical Trade or Vocational School Degree

Tools

Computer Systems

LAN/WAN Technologies

Point of Sale (POS) Systems

Job description

Description

POSITION SUMMARY

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, and support server systems, including hardware/software and user accounts. Train/instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems/issues related to computer hardware/software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain an accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager. Maintain confidentiality of proprietary information; protect company assets. Address guest service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support the team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical Trade or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer, believing in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.