IT Coordinator

Mercure Hotels; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a skilled IT Coordinator to manage daily IT operations and ensure optimal system performance. This role involves implementing security measures, providing technical support, and collaborating with various departments to meet their IT needs. The ideal candidate will have a Bachelor's degree in Computer Science or IT, along with strong analytical and problem-solving skills. Join this dynamic team and contribute to enhancing the technology landscape in a vibrant hotel environment, where your expertise will play a crucial role in delivering exceptional service and support.

Qualifications

• 2+ years of experience in IT coordination or a similar role.
• Strong knowledge of network administration and IT infrastructure.

Responsibilities

• Coordinate and oversee day-to-day IT operations.
• Implement IT security measures to protect data and systems.
• Provide technical support and troubleshoot hardware/software issues.

Skills

Network Administration

IT Security Protocols

Technical Support

Analytical Skills

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Customer-Focused Approach

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Job description

Job Description

Previous experience in hospitality / hotel industry is a must.

Responsibilities include:

1. Coordinate and oversee the day-to-day IT operations, including network administration, system maintenance, and user support.
2. Implement and maintain IT security measures to protect the organization's data and systems.
3. Collaborate with various departments to identify IT needs and develop innovative solutions.
4. Provide technical support and troubleshoot hardware and software issues.
5. Conduct regular system audits and performance analyses to ensure optimal functionality.
6. Coordinate with vendors and service providers for IT equipment procurement and maintenance.
7. Train staff on new technologies and IT best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT coordination or a similar role.
• Strong knowledge of network administration, security protocols, and IT infrastructure.
• Proficiency in troubleshooting hardware and software issues.
• Familiarity with IT project management methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and collaborate across departments.
• Detail-oriented with excellent organizational skills.
• Customer-focused approach to IT support and service delivery.
• Self-motivated with the ability to work independently and manage multiple priorities.
• Flexibility to adapt to changing technologies and work environments.

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