IT Coordinator

Hilton Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the hospitality sector is seeking an IT Coordinator responsible for providing day-to-day IT support for hotel systems. The ideal candidate should have previous experience in IT, particularly within the hotel industry, and possess excellent organizational and interpersonal skills. This role ensures timely delivery of IT services while maintaining high operational standards, supporting both guests and internal teams.

Qualifications

• Previous IT experience, preferably in the hotel sector.
• Experience in Microsoft systems and hotel applications preferred.
• Excellent organizational and interpersonal skills.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems.
• Record all issues and advise the IT Manager as needed.
• Communicate with hotel Business Center Team on IT requirements.

Skills

Organizational skills

Interpersonal skills

Technical skills

IT Support

Tools

Microsoft systems

Fidelio

Micros

Job description

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:

• Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
• Record all issues that arise and advise the IT Manager of any issues that need further attention
• Recommend system improvements to the IT Manager
• Communicate with the hotel Business Center Team to respond to any Guest-related IT requirement

In line with localization regulations in effect across the private sector in the United Arab Emirates, The WB Abu Dhabi, Curio Collection by Hilton is committed to meet and exceed UAE National hires numbers as guided by the Ministry of Human Resources and Emiratization ('MOHRE') and the Department of Culture & Tourism ('DCT') Abu Dhabi.

Desired Candidate Profile

What are we looking for?

IT Coordinator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous IT experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• IT Software

Keywords

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