IT & Business Solution Manager

We are looking to hire an IT & Business Solution Manager who will be responsible for conducting requirements analysis, documenting them, assessing various business applications & service providers, and managing the implementation projects on behalf of our clients based in the GCC.

Role Requirements

• Drive and manage as project manager of multi-IT and Business solution projects to ensure cost-effective and timely completion of both IT Infrastructure and business application projects.
• Lead requirements and solutioning sessions, process walkthroughs, and review meetings with appropriate involvement.
• Ensure complete business requirements are understood, documented, and approved by the process owners of the Client.
• Develop project scope documents/RFP/RFI and conduct tenders.
• Search, evaluate, and select the right solutions and partners.
• Champion functional and technology evaluation and assessment, proof of concept.
• Negotiate and verify contract terms and conditions of assigned projects.
• Review project approach and plan provided by the solution provider to manage the end-to-end lifecycle of a project starting from selection till completion, including stakeholder management.
• Manage projects’ progress and reporting.
• Identify project risks and develop plans to mitigate them.
• Propose new initiatives for improving business & IT performance to client management.
• Leverage experience and share best practices in solution design to solve the pain areas faced by the client.

Desired Profile

• Bachelor's degree or higher in Computer Engineering, Computer Science, or IT-related fields.
• At least 7 years solid experience in IT and Business Solution project management with hands-on technical leadership and 4 years of people management experience.
• Having a PMP certificate would be desirable.
• Experience in IT infrastructure and business application project implementation e.g., ERP, POS, WMS, S&OP, CRM, E-COMMERCE, DWH & BI etc.
• Intensive experience in project management methodologies e.g., waterfall, Agile etc.
• Extensive experience in driving best practice and standard adoption on similar programs.
• Excellent planning, organization, and time management skills.
• Hands-on and result-oriented.
• Ability to manage stakeholders, lead change, and resolve risk/issue/conflict.
• Ability to communicate in both business and technical language.
• Ability to work in a multinational/multicultural environment.
• Strong documentation and presentation skills.
• Good command of English (verbal and written).
• Proficient in MS Word, Excel, PowerPoint, and Visio.