IT & Business Solution Manager

Affilityconsulting; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking an IT & Business Solution Manager to oversee and drive the successful implementation of diverse IT and business solution projects. This role emphasizes managing project lifecycles, from requirements gathering to execution, ensuring that solutions meet client needs effectively. The ideal candidate will have extensive experience in project management and a strong technical background, allowing them to navigate complex challenges and foster stakeholder relationships. Join this dynamic environment where your expertise can significantly enhance business and IT performance for clients across the GCC region.

Qualifications

• 7+ years of experience in IT and Business Solution project management.
• Hands-on technical leadership and experience in ERP, CRM, and e-commerce projects.

Responsibilities

• Manage multi-IT and Business solution projects ensuring timely completion.
• Lead requirements sessions and document business needs for clients.

Skills

Project Management

Stakeholder Management

Risk Management

Technical Leadership

Communication Skills

Documentation Skills

Time Management

Problem Solving

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

PMP Certification

Tools

MS Word

MS Excel

MS PowerPoint

MS Visio

Job description

We are looking to hire an IT & Business Solution Manager who will be responsible for conducting requirements analysis, documenting them, assessing various business applications & service providers, and managing the implementation projects on behalf of our clients based in the GCC.

Role Requirements

• Drive and manage as project manager of multi-IT and Business solution projects to ensure cost-effective and timely completion of both IT Infrastructure and business application projects.
• Lead requirements and solutioning sessions, process walkthroughs, and review meetings with appropriate involvement.
• Ensure complete business requirements are understood, documented, and approved by the process owners of the Client.
• Develop project scope documents/RFP/RFI and conduct tenders.
• Search, evaluate, and select the right solutions and partners.
• Champion functional and technology evaluation and assessment, proof of concept.
• Negotiate and verify contract terms and conditions of assigned projects.
• Review project approach and plan provided by the solution provider to manage the end-to-end lifecycle of a project starting from selection till completion, including stakeholder management.
• Manage projects’ progress and reporting.
• Identify project risks and develop plans to mitigate them.
• Propose new initiatives for improving business & IT performance to client management.
• Leverage experience and share best practices in solution design to solve the pain areas faced by the client.

Desired Profile

• Bachelor's degree or higher in Computer Engineering, Computer Science, or IT-related fields.
• At least 7 years solid experience in IT and Business Solution project management with hands-on technical leadership and 4 years of people management experience.
• Having a PMP certificate would be desirable.
• Experience in IT infrastructure and business application project implementation e.g., ERP, POS, WMS, S&OP, CRM, E-COMMERCE, DWH & BI etc.
• Intensive experience in project management methodologies e.g., waterfall, Agile etc.
• Extensive experience in driving best practice and standard adoption on similar programs.
• Excellent planning, organization, and time management skills.
• Hands-on and result-oriented.
• Ability to manage stakeholders, lead change, and resolve risk/issue/conflict.
• Ability to communicate in both business and technical language.
• Ability to work in a multinational/multicultural environment.
• Strong documentation and presentation skills.
• Good command of English (verbal and written).
• Proficient in MS Word, Excel, PowerPoint, and Visio.