IT Assistant

SupportFinity™; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking an IT Assistant to join their dynamic team in Dubai. This role is pivotal in ensuring seamless technology support for both guests and colleagues, enhancing the overall experience at the resort. The ideal candidate will possess a strong background in Information Technology, particularly within upscale environments, and will thrive in a fast-paced setting. With a commitment to creating joy and exceeding expectations, this position offers a unique opportunity to contribute to a vibrant team dedicated to delivering unforgettable experiences. Join a company that values innovation and passion in every detail.

Qualifications

• 2-3 years experience in IT within luxury hospitality.
• Strong attention to detail and ability to work under pressure.

Responsibilities

• Provide technical assistance to users and resolve computer issues.
• Ensure compliance with operational standards and assist with software.

Skills

Information Technology

Analytical Skills

Communication Skills

Problem-Solving

Education

Bachelor's Degree in IT or related field

Tools

Computer Hardware

Software Installation

Operating Systems

Word Processing

Electronic Mail

Job description

( 10849 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an IT Assistant to join the One&Only team at The One&Only Royal Mirage Hotel in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. You will provide technical assistance to computer system users, answer questions or resolve computer problems for clients in person and colleagues within the One&Only Resorts, via telephone or from a remote location. Aid concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems, ensuring compliance with One&Only Resorts standards of operations.

Suitable candidates will report directly to the Assistant IT Manager. Candidates must be highly qualified and have at least 2-3 years’ experience in Information Technology in an upscale luxury hospitality industry or five-star hotels. A background with strong attention to detail and analytical skills is essential, as well as the ability to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.

At One&Only, creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy and have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV. We thank you for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.