AV Technician - The St. Regis Downtown Dubai

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai is seeking an AV technician to set up, operate, and troubleshoot AV, projection, lighting, and conferencing equipment for banquet and meeting spaces. You will ensure all gear is functional, assist guests with usage, and help optimize AV services.

The role involves coordinating with supervisors, following MVP SOPs, and maintaining professional appearance while delivering exemplary guest service in a luxury hotel environment.

Qualifications

• High School diploma or GED is required.
• At least 1 year of related work experience.
• No supervisory experience required.
• Able to follow safety policies and SOPs.

Responsibilities

• Set up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment and systems.
• Oversee AV equipment setup in banquet and meeting rooms.
• Ensure all AV gear is operational; repair or clean as needed.
• Label broken equipment and communicate issues to supervisor.
• Assist guests with proper usage of AV equipment and upsell services.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or GED

Tools

AV equipment

Projection equipment

Lighting equipment

Job description

Additional Information

Job Number: 26127929

Job Category: Event Management

Location: Marasi Drive, Business Bay, Dubai 191984, United Arab Emirates

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Position Summary

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.