IT Administrator

Bettorian; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading technology firm in Dubai seeks an IT Administrator to ensure the seamless operation of its technology environment. The role involves hardware/software management, onboarding/offboarding processes, and cybersecurity coordination. Ideal candidates should have proven experience in IT management and strong knowledge of compliance standards. Excellent communication skills are essential as you will collaborate with various departments.

Qualifications

• Proven experience as IT Administrator, IT Manager, or similar role in a fast-paced environment.
• Hands-on experience with hardware provisioning and troubleshooting.
• Strong knowledge of compliance requirements (GDPR, ISO, SOC2, or regional equivalents).

Responsibilities

• Ensure smooth operation of technology environment.
• Oversee procurement, setup, and maintenance of hardware.
• Monitor and manage access controls, MFA, VPNs, and firewalls.

Skills

IT systems knowledge

Cybersecurity best practices

Communication skills

Tools

Google Workspace

Microsoft 365

Job description

Overview

The IT Administrator will be responsible for ensuring the smooth operation of Bettorian’s technology environment, including employee onboarding / offboarding, hardware and software management, cybersecurity coordination, and general IT infrastructure. This role is critical in supporting both day-to-day office functionality and long-term security, scalability, and efficiency of our systems.

Onboarding & Offboarding

• Provision laptops, peripherals, accounts, and system access for new hires.
• Ensure smooth offboarding with secure deactivation of accounts and recovery of equipment.
• Maintain IT onboarding guides and support materials.

Hardware & Software Management

• Oversee procurement, setup, and maintenance of all hardware and office equipment.
• Administer and track software licenses, renewals, and compliance.
• Ensure effective asset management (inventory, maintenance schedules, upgrades).

Cybersecurity & Compliance

• Collaborate with departments to maintain robust cybersecurity practices.
• Monitor and manage access controls, MFA, VPNs, and firewalls.
• Support data protection compliance in line with local and international regulations.
• Coordinate regular IT security training for staff.

IT Operations & Support

• Act as primary point of contact for all IT-related issues.
• Monitor system performance and troubleshoot issues proactively.
• Manage email systems, cloud storage, productivity suites, and communication tools.
• Maintain business continuity protocols (backups, disaster recovery).

Cross-Functional Collaboration

• Partner with Operations and People teams to align IT processes with business growth.
• Support Finance / HR on IT aspects of payroll, benefits platforms, and secure employee data management.
• Liaise with external vendors for IT services, subscriptions, and equipment procurement.

Experience & Background Required

• Proven experience as IT Administrator, IT Manager, or similar role in a fast-paced environment.
• Strong knowledge of IT systems, cloud platforms (e.g., Google Workspace, Microsoft 365), and cybersecurity best practices.
• Hands-on experience with hardware provisioning and troubleshooting.
• Understanding of compliance requirements (GDPR, ISO, SOC2, or regional equivalents).
• Experience supporting distributed or remote-first teams is a plus.
• Strong communication skills to liaise across teams and departments.
• Ability to balance long-term infrastructure planning with immediate problem-solving.