ISO 9001 Internal Process Auditor – Compliance & CI

Kaizen; United Arab Emirates; Remote; AED 134,000 - 268,000; Full time

Job summary

KAIZEN in the United Arab Emirates seeks an Internal Process Auditor to ensure robust internal compliance across services such as PPMs, AMCs, and Building Insurances. The role champions ISO 9001:2015 standards, leads internal audits, and drives continuous improvement across the organization.

The ideal candidate has 3+ years in internal auditing or quality management, with ISO 9001:2015 Internal Auditor certification and facilities management experience.

Qualifications

• Bachelor’s degree in Quality Management, Engineering, Business Administration, or related field.
• Minimum 3 years of internal auditing or quality management experience.
• ISO 9001:2015 Internal Auditor certification.
• Experience in facilities management, AMC/PPM operations, or insurance compliance.

Responsibilities

• Plan, schedule, and execute ISO 9001:2015 internal audits.
• Ensure AMC/PPM and insurance compliance with regulations and standards.
• Maintain and improve QMS documentation and SOPs.
• Identify risks and non-conformities and perform root cause analysis.
• Prepare and present monthly audit reports and recommendations.
• Drive continuous improvement and follow-up on corrective actions.
• Deliver ISO awareness training across teams.
• Conduct cost analysis and support budgeting for service efficiency.

Skills

Detail-oriented

Proactive

Auditing

Risk management

Analytical thinking

Communication

Organizational skills

Education

Bachelor's degree in Quality Management, Engineering, Business Administration, or related field

ISO 9001:2015 Internal Auditor certification

Tools

Excel

Audit Schedulers

QMS

Risk Registers

Job description

About the Role

KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance), AMCs (Annual Maintenance Contracts), and Building Insurances. The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.

Key Responsibilities

• Internal Audit Coordination:
  Plan, schedule, and execute ISO 9001:2015 internal audits.
  
• Compliance Monitoring:
  Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
  
• Documentation & QMS Management:
  Maintain, update, and improve QMS documentation and SOPs.
  
• Risk & Non-Conformity Management:
  Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.
  
• Reporting & Presentation:
  Prepare and present monthly audit reports, findings, and recommendations to management.
  
• Continuous Improvement:
  Recommend improvements, follow up on corrective actions, and measure impact.
  
• ISO Engagement & Training:
  Stay updated on ISO standards and deliver awareness sessions across teams.
  
• Cost Management:
  Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.
  

Qualifications

• Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
• Minimum 3 years of experience in internal auditing or quality management
• ISO 9001:2015 Internal Auditor certification
• Experience in facilities management, AMC/PPM operations, or insurance compliance

Key Competencies

• Strong problem-solving and analytical skills
• Critical thinking and risk management
• Exceptional attention to detail
• Excellent communication and organizational abilities
• Independence and self-motivation
• Familiarity with continuous improvement practices
• Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers