IS Business Support Senior Officer

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic IS Business Support Senior Officer to enhance their Information Security Management. This pivotal role involves collaborating with various departments and stakeholders to drive Emiratization initiatives and ensure effective communication within the organization. The ideal candidate will possess exceptional leadership and analytical skills, enabling them to manage multiple priorities while fostering a positive team culture. Join this innovative firm to make a significant impact on cybersecurity practices and contribute to a thriving work environment that values diversity and inclusion.

Qualifications

• Exceptional communication and leadership skills for effective collaboration.
• Strong analytical and problem-solving abilities to tackle security challenges.

Responsibilities

• Manage Information Security changes and improvement initiatives.
• Coordinate initiative follow-ups between GISD and executive management stakeholders.
• Support onboarding and training for new employees.

Skills

Communication Skills

Analytical Skills

Problem-Solving

Interpersonal Skills

Customer Service

Organizational Skills

Attention to Detail

Leadership Skills

Education

University Degree or Equivalent

Job description

Role: IS Business Support Senior Officer

Location: Abu Dhabi

Role Purpose:

• This role is essential for driving Business Information Security Management, reporting to CISO, acting as the first point of contact for the CISO’s office internally and externally.
• It holds a management role to manage the Information Security changes and improvement initiatives.
• The assigned individual will work closely with the CISO, all GISD Leaders & Emiratization Department in HR, all new joiners, and other GISD management teams to follow up on GISD performance measures & assist in delivering information security cross-unit initiatives.
• Additionally, this role will support Information Security Management in coordinating initiative follow-ups between GISD and executive management stakeholders, other business functions, departments, IBG’s, ADIB subsidiaries, the central bank, & The UBF.

Key Accountabilities of the role:

• Ensure full responsibility for Emiratization projects and development within the GISD team and maintain a healthy ratio according to ADIB goals.
• Responsible for CISO office communication to external departments and subsidiaries.
• Ensure the follow-up action related to GISD staff strategy is tracked across GISD.
• Ensure maintenance of the CISO workbook for GISD leaders, prioritization, and tracking is done centrally.
• Ensure all recruitment and onboarding is executed timely.
• Ensure external relationship awareness of and branding of the GISD team is managed and consolidated in alignment with CISO strategy.
• Involved in day-to-day business functions, coordinating and collaborating with various departments and team members.
• Handle onboarding of new employees, orientation, and introductory training for new joiners.
• Help build initiatives and create a positive team culture through engagement and initiatives to foster diversity, inclusion, and team building.
• Collaborate with stakeholders to develop and deliver training programs on information security best practices.
• Collaborate with other heads and managers across the Group Information Security Department (GISD) and ADIB to assess their needs and gather inputs.
• Build relationships with the GISD leadership teams to understand the processes, procedures, and controls.
• Promote a “self-critical” and continuous assessment and improvement cybersecurity culture (people, process, and technology) that are brought to light and addressed effectively, innovatively, and timely.
• Support CISO with committee and board meeting requirements.
• Reconcile invoices and payments based on monthly spending.
• Work with GISD senior management and leadership team to scope and prioritize information security services.
• Support and deliver information security events and activities, including security awareness programs, campaigns, and team building.
• Coordinate with HR, Marketing, Communication, and other business departments in planning, organizing, and enhancing cybersecurity branding.
• Act as the point of contact and communicate service status to internal participants and external stakeholders.

Specialist skills / technical knowledge required for this role:

Qualifications:

• Exceptional communication and leadership skills to effectively collaborate with stakeholders at all levels.
• Strong analytical and problem-solving abilities to address complex security challenges.
• Ability to manage multiple priorities and work well under pressure.
• Maximize the efficiency of all business procedures.
• Coordinate with the HR department to ensure hiring plans meet business needs.
• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.

Requirements and skills:

• Good knowledge of operations management.
• Excellent interpersonal, verbal, written, and presentation skills.
• Excellent customer service and interpersonal skills with a positive attitude.
• Communication skills to build business/professional relationships.
• Capability to engage with internal/external stakeholders to present Information Security positively.
• Excellent English skills to effectively communicate and convey departmental messages. Arabic is a must.
• Good presenter with the ability to present security awareness messages.
• Ability to prepare and interpret presentations and step-by-step action plans.
• Ability to learn new concepts, technology, and techniques.
• Positive and professional attitude, team player, flexible and adaptable, open to change.
• Dependable with respect to confidentiality and policies.
• Excellent organizational skills.
• Great attention to detail.
• University degree or equivalent.
• An enabler who drives change and improvement initiatives.
• Ability to listen and understand others' challenges and drive solutions.
• Ability to build strong internal and external relationships with other business, support units, and vendors.
• Instinctive and creative.
• Strong communication and interpersonal skills, with a proven ability to communicate to diverse audiences.

Experience:

• Proven track record in successfully coordinating tasks and projects in Technology or Security.
• Organize the department office layouts, events, seminars, and conferences for higher management.
• Organizing induction programs for new employees.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.
• This position is for UAE Nationals only.